Glean insights from our team and our partners, and get a closer look at Silverchair’s greatest asset: our people.

integrating for innovation

Integrating for Innovation: Silverchair’s Vision for ScholarOne

At Silverchair, we believe that innovation and technology can help fulfill the greatest promise of scholarship. This is our vision, and everything we do is in service of the scholarly...
Trough of AI disillusionment

PS 2024: The Trough of AI Disillusionment: What Have We Learned?

In September, Silverchair hosted Platform Strategies 2024 in Washington, DC, which attracted 150+ thought leaders and decision-makers from across our industry for an engaging day of discussions and networking. The...
What's your Strategy if there is no platform?

PS 2024: What’s Your Strategy If There Is No Platform?

In September, Silverchair hosted Platform Strategies 2024 in Washington, DC, which attracted 150+ thought leaders and decision-makers from across our industry for an engaging day of discussions and networking. The...
who invests in innovation

PS 2024: Who Invests in Innovation?

The question of funding lies at the heart of scholarly publishing. As the industry evolves, critical questions emerge: Who funds open access publishing? Who invests in infrastructure and innovation? And...

Agentic Frameworks: Observations from the Silverchair AI Lab

Silverchair’s AI Lab is our home for experimentation and education in partnership with our community. It not only offers a flexible space where we can bring prototypes to our clients...

PS 2024: The Polarity Between Transformative Vision & Practical Traction

In September, Platform Strategies 2024 in Washington, DC opened with a keynote featuring Alix Vance, CEO and President of AIP Publishing, and Sara Rouhi, Director of Open Science and Publishing...
Assessing Real-world ROI

Assessing Real-World ROI: Tracing the True Value of Open Access Publishing

At the 2024 OASPA conference, I moderated a panel session titled “Assessing Real-World ROI: Tracing the True Value of Open Access Publishing,” which brought together a diverse group of industry...

Platform Strategies 2024: Attendee Reflections

Last month, Silverchair hosted Platform Strategies 2024 in Washington, DC. As in past years, the event was well received by attendees, who engaged with speakers and fellow attendees on some...
the complexity of multi-tenant platforms

The Complexity of Multi-Tenant Platforms

As a technology provider, a key element of building strong partnerships is navigating what we call the Zone of Dramatic Complexity. This refers to the polarity we must manage when...
Platform Strategies 2024: Silverchairian Reflections

Platform Strategies 2024: Silverchairian Reflections

Last week, Silverchair hosted Platform Strategies 2024 in Washington, DC. The event was filled with inspiring conversations, thoughtful presentations, and AI photo booth shenanigans. In the coming weeks, we’ll be...

The ABCs and Whys of “Containerless” Content

In today’s digital landscape, there are new types of content emerging every day. Publishers need flexibility in their platform to bring together a wide variety of content types in a...
a customer-centric culture in action

A Customer-Centric Culture in Action

Looking back at my first year at Silverchair, I can’t help but be impressed by my colleagues and by the organization’s true culture of dedication to our clients. Silverchair’s commitment...

Taxonomy 101: The Hidden Structures Powering Content Discovery

The world of content discovery is rapidly evolving, as LLMs and RAG frameworks change how users find and engage with information. It is easy to overlook the back-end mechanisms that...
Cultivating Innovation: The Key to Sustained Growth

Cultivating Innovation: The Key to Sustained Growth 

With all the changes taking place in scholarly publishing and the world at large, innovation is not just a buzzword—it’s a necessity. Organizations that fail to innovate risk stagnation and...
The Silverchair Platform: Flexible & Open

The Silverchair Platform: Flexible & Open

The Open Access movement has transformed publishing over the last 22 years since the 2002 Budapest Open Access Initiative, even more markedly so in the last 6 years since Plan...
Preparing for the European Accessibility Act: Recommendations for Publishers

Preparing for the European Accessibility Act: Recommendations for Publishers

By June 2025, the European Accessibility Act (EAA) will be implemented, impacting member states and companies interacting with EU citizens by mandating adherence to specific accessibility standards. This act is aimed at...
Fall Conference preview

Silverchair Fall Conference Preview 

Seemingly out of nowhere the sun is setting sooner, it’s all back-to-school pics on social media, and cinnamon pinecones are popping up at the entrances to our supermarkets. There’s no...
The Evolution of AI at Silverchair

The Evolution of AI at Silverchair

Throughout my tenure at Silverchair, I’ve worked on numerous sites, clients, and use cases. While I had prior experience in machine learning before my time at Silverchair, my focus within...
CrowdStrike blog

CrowdStrike: Silverchair’s Incident Response in Action

On July 19th, 2024 at 12:09am EST, security technology provider CrowdStrike released an update that triggered crashes worldwide, causing the “blue screen of death” (BSOD) and disrupting travel, healthcare, and...
ai lab 6 months later

The AI Lab: Six Months Later 

At the start of this year, Silverchair launched the AI Lab as a home for experimentation in partnership with our client community. As our CTO Stuart Leitch said at the...
When are AI Products Good Enough to Release?

When are AI Products Good Enough to Release?

In a new video, Silverchair CTO Stuart Leitch offers a recap of the talk he gave at last month’s Platform Strategies Satellite Event on AI in Berlin. He was joined...
july ai reading roundup

July 2024 AI Reading list

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last few months, part of a continuing series. For more AI news, subscribe...
sensus impact 4 month checkup

Sensus Impact: Four-month checkup

It’s been over four months since the launch of our newest product, Sensus Impact. When I think about the effort evolved in conceiving and developing Sensus, and the care and...
content marketing in the age of ai

Content Marketing in the Age of AI

At the AUPresses Annual Meeting in Montreal earlier this month, I moderated a panel of thought leaders bringing a variety of perspectives (author, university press, technology provider). The group discussed...

Predicting the Future of Publishing Technology

Is the future truly unknowable? What elements of today’s technology trends will continue into the future? In the 2024 Publishing Tech Trends report from Silverchair and Hum, we talk about...
SSP 2024 retro graphic

SSP 2024 Retrospective: From Inflection Points to GOATs

This year’s Society for Scholarly Publishing Annual Meeting in Boston, Massachusetts had the theme, “Inflection Point: Setting the Course for the Future of Scholarly Communication,” and it certainly felt like...
the other AI ssp session

The Other AI: A Reading List on Human Intelligence

At the 2024 Society for Scholarly Publishing annual meeting in Boston, I moderated a session titled, “The Other AI: The Role of Actual Intelligence In the Future of Scholarly Publishing,”...

Emerging Technology Trends in 2024

In 2024, technology and partnership will go hand in hand. Publishers are building relationships with technology partners to meet the challenges with efficiency, author experience, and applications of AI. In...

SSP Plane, Train, and Automobile Reads

Many of the Silverchair team are making their way to Boston for the Society of Scholarly Publishing Annual Meeting. Take a look at what reading material they’ve packed in their...
SSP 2024

SSP 2024: Mapping the Future Together

This year’s Society for Scholarly Publishing Annual Meeting will take place in Boston, Massachusetts May 29-31 with the theme, “Inflection Point: Setting the Course for the Future of Scholarly Communication.”...
ai schol pub

Ask the Team (part 2): AI in Scholarly Publishing

In part two of our interview series, we dove a little deeper with our teams about AI in scholarly publishing contexts. Where do these Silverchairians think the next breakthrough will...

Ask the Team (part 1): Developing AI Products

At Silverchair, we’re committed to the transparent experimentation of AI applications. All of our teams have immersed themselves in learning about the potentials and the pitfalls of these technologies, so...
meet our leaders: sven molter

MEET OUR LEADERS: Sven Molter

Sven Molter joined Silverchair earlier this month, working closely with clients and internal teams to craft the vision for Silverchair’s products. Below, we asked about his path to Silverchair, AI,...
Purpose and adaptability in work and life

Purpose & Adaptability in Work & Life

As we shared earlier this year, Silverchair recently added a fifth core value: “Innovate with Purpose and Adaptability.” This value recognizes the accelerated pace of change that our industry and...
ai reading roundup april 2024

April 2024 AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new monthly series. Scholarly Publishing Reporting Use of...
lightning strikes twice

Lightning Strikes Twice: Key Takeaways from Recent Conferences

Since 2020, time has become a truly incomprehensible thing. Suddenly, we find ourselves in the second quarter of 2024, and while on one hand it seems to have gone by...
Back to basics? content delivery shifts in 2024

Back to Basics? Content Delivery Shifts in 2024

The last decade has seen a proliferation of research delivery channels and a diffusion of content via increasingly diverse means. The rise of aggregators, video abstracts, lay summaries, and now...
March 2024 AI Reading Roundup

March 2024 AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new monthly series. Scholarly Publishing Could AI Disrupt...
sensus impact 101

Sensus Impact 101: Everything you need to know

Sensus Impact launched on Wednesday, February 14 (a little Valentine’s treat for the scholarly publishing community). This launch was exciting not only because of the clear need it filled in...

Ancient AI: Can the history of artificial intelligence inform our future?

The AI explosion of the last eighteen months can feel as though it came out of the blue, but the central ideas of artificial intelligence are centuries older than we...
new content formats

New Formats & AI Support: 2024 Content Priority Shifts

Publishers fulfill a wide variety of needs (which is part of what makes this Scholarly Kitchen article listing the 100+ things publishers do an evergreen reference point), but ultimately, scholarly...
February 2024 AI Reading Roundup

February 2024 AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new monthly series. (Read the last issue here.)...
remember the agile manifesto

Remember the Agile Manifesto? Creating Space for Individuals & Interactions

It’s been a while since the Agile Manifesto has been at the forefront of our industry’s collective mind. For those unfamiliar, the Agile Manifesto prioritizes individuals, collaboration, and flexibility in...
Building Back Stronger

Building Back Stronger: Organizational and Career Resilience Demystified

In December, I had the honor of presenting to the SSP Journals Academy on the subject of organizational and career resilience. In the face of economic uncertainty and disruptive forces...
How AI Will Transform Scholarly Publishing

How AI Will Transform Scholarly Publishing

It’s impossible to write a report on trends in any industry and not mention AI. The recent acceleration of both its availability and its capabilities means it has potential applications...
2023 Publisher Working Groups and 2024 preview

2023 Publisher Working Groups, + 2024 Preview

As we usher in 2024, we want to take a moment to reflect on the progress and insights garnered from our 2023 Publisher Working Groups and share our plans for...
chess go tipping point

Chess, Go, and the Tipping Point of AI 

This blog is based on an excerpt from the 2023 Platform Strategies opening keynote, which may be viewed in full here.   It’s no secret that there are numerous areas where...
2023 retro

Silverchair Product: 2023 Retro & 2024 Preview

Silverchair releases new features and functionality to the platform every three weeks, meaning a constant cycle of improvements. Since the start of a new year offers a great opportunity to...
AI reading roundup, january 2024

January 2024 AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fifth in a new monthly series. (Read the last issue...
2024 tech trends

2024 Tech Trends: Be fast followers & make small bets

Last week, Silverchair & Hum released the third annual Publishing Tech Trends report, which brings together insights and predictions from 17 industry leaders on what 2024 will hold for scholarly...
Innovate with Purpose & Adaptability: Silverchair’s New Core Value

Innovate with Purpose & Adaptability: Silverchair’s New Core Value

2023 was a watershed year in many ways. Over the course of that year, AI has begun to transform every area of our lives, and the change doesn’t seem to...
December 2023 AI Reading Roundup

December AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fourth in a new monthly series. (Read the last issue...
inside the ai transformation team

Inside the AI Transformation Team

Earlier this year, recognizing the accelerating need for learning and applying artificial intelligence (AI) and large language models (LLMs), Silverchair formed an AI Transformation Team, which I lead in partnership...

Platform Strategies 2023 Recap: Breakout Sessions

Platform Strategies offered attendees a variety of formats in which to engage with content and with each other: keynote talks, panel discussions, in-app polls, Q&A, networking breaks, and topical breakout...
Reading Roundup Graphic - November

November AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fourth in a new monthly series. (Read the last issue...

Platform Strategies 2023: Shifts in Scholarly Publishing

At the 2023 Platform Strategies event, we posed the question to our attendees: “What do you anticipate to be the biggest shift in scholarly publishing in the coming year?” Unsurprisingly,...
PS23 Stable but Unsustainable Archive

Platform Strategies Recap: Stable but Unsustainable

What are the primary challenges and concerns of leaders for a scholarly publishing organization in the current era? This roundtable discussion gathers some of our industry’s leaders to discuss how...
meet our leaders: emilie delquie

Meet our Leaders: Emilie Delquié

Emilie Delquié joined Silverchair full time in September, working closely with clients through a variety of events and other engagements. Below we asked about what themes she has seen in...
Upskilling for an AI-Integrated Workforce

Upskilling for an AI-Integrated Workforce

Like organizations everywhere, Silverchair is feverishly processing the changes the advent of generative AI technology has brought. In recent months, we’ve created a dedicated AI development team that is rapid...

Platform Strategies Recap: Coopetition

This panel discussion showcased both established and emerging collaboratives and engages in a conversation about the challenges faced by independents, the consequences to the scholarly ecosystem if these audiences are...
meet our leaders: betsy donohue

Meet Our Leaders: Betsy Donohue

As I sit and write this, it’s been 152 days since I joined Silverchair. In that time, I have attended five lively industry meetings, held team strategy sessions at the...
PS23 Digital to Data Archive

Platform Strategies Recap: Digital to Data

Open access policies, industry mergers, and data privacy policies have drastically changed the landscape for marketers in publishing and beyond. Today’s marketers have had to nimbly pivot from B2B to...

Platform Strategies Recap: AI in Scholarly Publishing Panel

This panel discussed how artificial intelligence and large language models have the potential to change, even disrupt, every aspect of scholarly publishing. From how infrastructure and platforms are developed to...

UX Design & Principles in Action

In the early days of Silverchair, the user experience (UX) team worked very much in the design firm model, where a designer would collaborate with a client on their build or redesign....

AI Reading Roundup: October 2023

AI, LLMs, and machine learning are set to disrupt every aspects of our lives, from the way we live to the way we consume information, and from the way we...
PS23 TAKEAWAYS: hear from attendees

Platform Strategies: Attendees Share Their Takeaways

Platform Strategies attracts over 150 thought leaders and decision-makers from across our industry for a day of engaging, inspiring discussions, with ample networking built in to the day. A third...
2023 FALL CONFERENCE season recaps

2023 Fall Conference Season Recaps

Fall conference season is in full swing and our team has had a blast learning and connecting with industry colleagues. In addition to hosting our own industry meeting, Platform Strategies,...

Behind the Scenes: Security

As the Director of Technical & Security Operations, Robb Burgess and his teams ensure that our publisher sites are secure, available, and stable. Robb recently received his CISSP (Certified Information Systems...
Strategies Spotlight: June 2023

Not Your Mother’s Migration: Complexities and Opportunities

In our June Strategies Spotlight, panelists from AIP Publishing, DCL, and Silverchair shared their perspectives on AIPP’s recent migration and what other publishers can learn from the experience. View the...

Platform Strategies: Silverchairians Share Their Takeaways

Recordings from the 2023 Platform Strategies event are now available in the archive. Here are the takeaways from Silverchair attendees. You may also view photos from the event here. Craig...
AI reading roundup, september 2023

AI READING ROUNDUP: September 2023

AI, LLMs, and machine learning are set to disrupt every aspects of our lives, from the way we live to the way we consume information, and from the way we...
Introducing sensus impact's community of practice

Introducing Sensus Impact’s Community of Practice

This summer, Silverchair convened the first meeting of the Sensus Impact Community of Practice. In the lead-up to this meeting, individuals from over 30 organizations in the scholarly publishing industry...
sustainable strategies

Sustainable Strategies: Globally Responsible Event Planning

Later this month, Silverchair will host the in-person return of our popular industry event, Platform Strategies, in Washington, DC. Though we welcome the increased frequency and reach that virtual events...

Enhancing Publisher Content Through Semantic Enrichment

Semantic enrichment at Silverchair is led by Taxonomy Manager, Morgan James Eaton, whose library science background is complemented by his expertise in pharmaceutical market research, metadata management, and client services....
AI Reading Roundup August 2023

AI Reading Roundup: August 2023

AI, LLMs, and machine learning are set to disrupt every aspects of our lives, from the way we live to the way we consume information, and from the way we...
Silverchair graphic

Silverchair: A Company History

2023 marks 30 years since Silverchair was founded. Over that time, we’ve gone from indexing to CD-ROMs to being the leading independent platform provider for scholarly and professional publishing. Below,...
Agile work environments

Agile Work Environments: Prioritizing People in the Best and Worst of Times

Fostering a people-centered agile work environment in the best of times requires patience and intentionality. In the face of intense change and crisis, organizations can be tempted to make short-term trade-offs with...
May Strategies Graphic

The Impacts of a Personalized Learning Curriculum

In our previous feature from the May Strategies Spotlight, we showcased viewpoints on the pace of change in education and the impact of technology in panelists’ own experiences. Now, we...
Strategies speaker pics

Platform Strategies 2023: Session Details

Next month, Silverchair’s Platform Strategies meeting returns to Washington, DC. The agenda shines a spotlight on the Fall’s biggest trends in scholarly publishing: AI, partnership models, the acceleration of data...
Introvert graphic

Career Development and Networking for Introverted Leaders

The 2023 Society for Scholarly Publishing meeting hosted a popular panel discussion with self-identified introverted leaders for a conversation about the specific challenges and benefits of being an introvert when...
May Strategies Graphic

How Has Technology Changed Education?

In our May Strategies Spotlight, panelists shared their perspectives on the pace of change in education and the use of technology in their learning and teaching experiences. The group reflected...
image featuring headshots of each panelist

Mobile End-User Considerations & Research Guidance

Recently, we shared an excerpt from our Strategies Spotlight: Appetizing Your Content that shared the team’s strategies for fostering a collaborative project between multiple stakeholders. Below, the team shares insights...
image featuring headshots of each panelist

Fostering Cohesion & Collaboration: Insights from Long-Term Partnership

Over the last year, McGraw Hill has collaborated with Silverchair and app developer WillowTree to create an app that delivers a variety of content types in a way that is...

Case study: JAMA Network Reveals the value of their data with PSI Metrics

PSI, a partner in the Silverchair Universe program, recently partnered with the JAMA Network to leverage PSI Metrics in identifying OA usage of their esteemed content. PSI Metrics uses the...
SSP 2023 exhibitor, sponsor, and attendee

SSP 2023: Transforming our Communities

Our flights are booked, our swag is ordered, our dinners are scheduled—it must be SSP season! This year’s Society for Scholarly Publishing Annual Meeting will take place in Portland, Oregon...
event image

Community-Led Growth – a Major Strategy for 2023

This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. Communities are in the spotlight at many organizations thanks to the...
zero and first party affinities

Unlock the potential of your platform with zero- & first-party affinities

As publishers strive to compete for users with the ever-growing torrent of content available online, it has become increasingly important to know your users and to personalize their experiences. Recently,...
user journeys

User Journeys, Security, Innovation, & Other 2023 Trends

In our second annual Publishing Technology Trends report (created in collaboration with our friends at Hum), Silverchair’s President, Will Schweitzer, offered some of his predictions for what 2023 holds for...
Content Trends- How Orgs Can get Started

Getting Started on your Digital Meeting Content Strategy

Previously on our blog, we shared an excerpt from the 2022 Platform Strategies Content Trends event, which centered on various approaches to conference content durability. Below, we share another excerpt...
demystifying migrations part 2

Demystifying Migrations, Part 2: Insights Into the Platform Migration Process

As covered in Part 1 of this series on the modern platform migration process, changing platforms is no longer the headache it once was. After years of experience, industry-wide collaborations,...
2023 Publisher working groups

2023 Publisher Working Groups

To best serve our clients, their needs must significantly influence our platform development plan. Publisher feedback is essential to our development plan, alongside market trends, emerging research needs, competitor activity,...
Demystifying Migrations Part 1

Demystifying Migrations, Part 1: What to Expect When Expecting a Migration

Mention a platform migration in a room full of publishers, and you’re likely to notice a ripple of shivers through the crowd – PTSD from previous experiences and colleague horror...
Conference Content Durability

Approaches to Conference Content Durability

Last Fall, Silverchair convened industry leaders on the forefront of these topics for a discussion of how to prepare and what’s coming next. Below is an excerpt centering on the...
2022 product innovation

2022 Product Innovation at Silverchair

Silverchair releases new content to the platform every three weeks, meaning a constant cycle of improvements and new functionality. Since the start of a new year offers a great opportunity...
2023 content trends

2023 Content Trends

In our second annual Publishing Tech Trends report, Silverchair & Hum partnered to gain insight into what industry leaders think will drive change in 2023. Below, read excerpts from the...
table comparing privacy rights for individuals

User Privacy Rights: what publishers need to know

Only 21% of global consumers report increased trust in companies’ use of their data, and 85% wish they could trust more companies with their data. That’s why data privacy compliance...
Silverchair Summit 2022

Reflections from the 2022 Silverchair Summit

Last month, Silverchair convened not one but TWO major community events (oh, and sponsored / co-organized a Charlottesville community event as well!). One of those was the Inaugural Silverchair Summit,...
fall forum 2022

Reflections on the 2022 Silverchair Fall Forum

After three years of virtual events, last week we convened our client community in our hometown for two days of education, collaboration, and relationship-building. And it was amazing. But don’t...
environment

Sustaining Community: Environmental Practices at the 2022 Fall Forum

Next week, Silverchair will welcome members of our client community to our headquarters in Charlottesville, Virginia for a day of informative presentations and working groups, a chance to meet with...
graphic of people engaging in professional development activities

Professional Development at Silverchair

The question candidates for any position at Silverchair most commonly ask me is what professional growth opportunities we offer. That is not at all surprising given that lack of opportunities...
selling without selling out blog

Selling Without Selling Out: Selecting an Investor With Intelligence and Integrity

As you know by now, Silverchair recently selected Thompson Street Capital Partners to help accelerate our company’s plans for greater growth and impact in the world. What has so far...
Will Schweitzer and Stephanie Lovegrove Hansen in conversation

An Interview with Will Schweitzer

Silverchair recently announced a new capital partnership as well as the appointment of Will Schweitzer (previously Chief Product & Customer Success Officer) as President. Learn more about these developments in...
Platform Strategies Tech Trends - on demand now

EXCERPTS: Tech Trends in Digital Transformation

As a part of this year’s Platform Strategies Webinar Series, Silverchair hosted Will Schweitzer (Chief Product and Customer Success Officer at Silverchair), Ann Michael (Chief Transformation Officer, AIP Publishing), John...
Strength graphic of hand holding a barbell

Silverchair’s Strengths-Based Reviews Unlock Passion and Potential

The research supports what all great leaders innately understand: there is no leverage in weakness. This is why in the Fall of 2021, Silverchair adopted a strengths-based approach to performance management. ...
The State of Personalization for publishers

The urgency of personalization for publishers

The past two years have ushered in tremendous change in the ways people communicate, connect, and consume content online. The pandemic has expedited the transition towards increasingly online experiences, and...
ssp 2022 collage or people having dinner, exhibit booth, and certification of appreciation

SSP 2022 Reflections: Building a More Connected Scholarly Community

Last week, members of the Silverchair and Hum teams travelled to Chicago for the Society for Scholarly Publishing (SSP) meeting, the first in-person conference for most attendees since early 2020....
composer

Composer Snapshots: Silverchair & Client Perspectives

You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more clients have begun using the tool, Silverchair’s own...
Attending, exhibiting, sponsoring, and speaking at SSP

SSP 2022: Reconnecting IRL with our Community

Over the last 2+ years, we’ve been privileged to learn just how resilient Silverchair’s communities are. Our team members, clients, and industry colleagues stayed connected through video calls, fun virtual...
SWAN

Spotlight: The Silverchair Women & Allies Network

Several years ago, after-work gatherings of several Silverchair women started to morph into standing get-togethers prompting insightful discussions, shared laughs, and a platform for stronger working relationships. That group has...
wellness

Wellness at Silverchair

Silverchair is committed to supporting our team members not just as employees through professional development and role support, but as whole people. This mindset is built into everything our company...
Devops spotlight

Spotlight: DevOps at Silverchair

DevOps (short for “Developer Operations”) is at its essence about empowering developers and development teams. At Silverchair, we feel that everyone should see “DevOps” less as a team, and more...
Hybrid work

Silverchair’s Hybrid Work Environment

Since the pandemic, Silverchair has implemented a fully hybrid working model. This allows Silverchairians to come into the office or work from home, depending on their own need and preferences....
leveraging content

Leveraging Content in 2022

Publishers sit on a treasure trove of content and data, which means no shortage of product and audience opportunities, but also means no shortage of complexity. As organizations adjust to...
silverchair spotlight

Silverchair Spotlight: Walker Swain, Business Development Manager

Silverchair has recently expanded its Sales team with the addition of Walker Swain, Business Development Manager. Walker is excited to get to know the industry and members of our community,...

Silverchair’s Office: Our (Physical) Workplace of the Future

Silverchair is proud to offer absolute flexibility to our people – fully embracing remote work while also offering a comfortable and beautiful coworking space in historic downtown Charlottesville. (Read more...
AMA case study screenshot

Silverchair & The American Medical Association: A Case Study on the Retained Development Team Model

Silverchair serves a range of scholarly and professional publishers, from independent association publishers with a single journal, to aggregators who in turn serve hundreds of societies. For this reason, Silverchair...
2021 Growth at Silverchair: Content views +9%, Traffic +11%, more than 4.5 million content items loaded in Zipline (+45%), more than 345k products created in ProductBuilder (+49%), New clients & launches: AAP, AOTA, AACR, Karger, ADA, MLA, MIT Press, ARP

2021 Silverchair Retrospective

If the theme of 2020 was pivoting and planning, 2021 moved beyond adapting to the changes brought on by the pandemic and other factors and on to growing and thriving...
all your content in one place

All Your Content in One Place (But Not All at Once)

It used to be that when approaching any significant change regarding a publisher’s content—whether it be metadata clean-up, format conversion to a newer standard, or migrating to a new platform—the...
People at Silverchair

Diversity, Equity, & Inclusion at Silverchair

Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. As a company that aims to innovate...
Zoom screen

Remote & Hybrid Work Reading List

Since the start of the pandemic, when our office-centered workforce went fully remote overnight, Silverchair has been continuously engaged in learning, listening, and actively evolving our remote and hybrid work...
hybrid workplace

Promoting Organizational Health through Explicit Hybrid Work Norms

Earlier this year we published our best thinking on “How to make video meetings less terrible.” Since then, we have deepened our understanding of the work norms our people need...
Three Notch'd gathering

Working at Silverchair: Corporate Perks

When we talk about the “perks” of working at Silverchair, it usually centers on our culture. The Silverchair culture is very important to us and is something we actively cultivate...
PSI logo

Silverchair Universe Spotlight: PSI

The Silverchair Universe is a framework of complementary products and services that publishers may choose to integrate with the Silverchair Platform. Universe partners are best-in-class vendors that provide everything from...
hum whitepaper

An Executive’s Guide to Kickstarting Digital Transformation

Silverchair’s sister company, Hum, recently release a new whitepaper, “An Executive’s Guide to Kickstarting Digital Transformation.” The report promotes a process of incremental, iterative change, an idea that those of...
Cadmore video graphic

Guest Post: So, what do I do with all these videos now?!

This guest blog is written by Jessica Lawrence-Hurt, Chief Marketing Officer at Cadmore Media, a partner in the Silverchair Universe program. If you’re like many associations and societies, you now...
Yewno guest blog Denniston

How Publishers Can Use AI to Capitalize on Trending News Topics

This guest blog is from Yewno Inc., a partner in the Silverchair Universe program. How do publishers, specifically publishers of scholarly content, link their more in-depth content to trending topics in mainstream news...

Do research-paper recommendations work?

This guest blog is written by Michael Upshall, Head of Sales & Business Development at UNSILO, a partner in the Silverchair Universe program. Most content-based websites contain recommendations. Whether you...
Map of Charlottesville

Working at Silverchair: Why we love being headquartered in Cville

Since our founding in 1993, Silverchair has been headquartered in Charlottesville, Virginia. Over the years, we expanded to include several remote employees and recently shifted to a full hybrid work...
Intern Day interview

National Intern Day: Marketing Corner

In honor of National Intern Day (July 29th) Silverchair’s Forge Summer Intern, Mary Larkin Douthitt, joined Director of Marketing Stephanie Lovegrove Hansen to talk all things marketing, since Mary Larkin...
i heart sc

Get to Know the Team: What we love about Silverchair

As Silverchair clients know, in each of our sprintly (every 3 weeks) platform release notes emails, we feature a spotlight on a Silverchair staff member. These spotlights include the “in...
meeting

2021 Publisher Working Groups

As part of Silverchair’s ongoing dedication to partnership, we convene specialized Publisher Working Groups for 4-6 month periods, centered on topics surfaced at our annual Silverchair Forum client events, shared...
May 2021 - Platform Strategies Webinar Series

Getting Back to “Business as Usual” – A Framework

In May, Silverchair hosted Lauren Kane (Chief Strategy Officer of Morressier) and Will Schweitzer (Chief Product and Customer Success Officer of Silverchair) for the first event in the 2021 Platform...

Silverchair’s Workplace of the Future Comes Into Sharper Focus

In April, Silverchair released our second Workplace of the Future survey to ask more of the questions we need answered in order to fine-tune our evolving hybrid work model. We compiled some insightful data...
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2020 Publisher Working Groups: University Presses

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...

2020 Publisher Working Groups: Curation & Commerce

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...
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Now hosting: “Persephone Ascending,” A Multi-site Group Show of Virginia Women Artists

Silverchair is proud to be hosting local artist Barbara MacCallum as part of Persephone Ascending, a multi-site show of Virginia women artists. Persephone Ascending is on view for the month...
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Earth Day and the Earth Sciences: Connecting Geology and Sustainability

This guest post is authored by Phoebe McMellon, CEO of GeoScienceWorld For well over a year, the world’s attention has been focused on the COVID-19 pandemic, a crisis unlike anything...

2020 Publisher Working Groups: Future First-Class Objects

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...
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Announcing the 2021 Platform Strategies Webinar Series

As with everything else last year, Silverchair’s 2020 Platform Strategies event was shifted to virtual, with three individual events spread across five months. While we missed the dinners and side conversations, the...
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2020 Publisher Working Groups: Text and Data Mining

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...
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Noise vs. Knowledge

This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. For all knowledge industries, social media has become unfeasible as a means...
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How to Make Video Meetings Less Terrible 

I have been hearing for months how exhausted everyone is by the endless parade of video meetings. There is good reason for this. Yet, even as the prospect of reopening becomes...
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Innovation to Revive a Declining Publishing Model

Last week, we introduced Hum, a new Silverchair sister company providing audience intelligence solutions for associations, societies, and publishers. Here, Silverchair CEO Thane Kerner adds context to Hum’s creation and...
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Employee Appreciation Day 2021

In honor of Employee Appreciation Day, Silverchair’s executive team shared the messages below with our team.  (Tim Barton, President) The idea of ‘Employee Appreciation Day’ doesn’t quite sit right with...
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Knowledge Graphs and Academic Publishing: Providing a Framework and Context for Your Content

This guest blog is written by Ruth Pickering, COO of Yewno Inc., a partner in the Silverchair Universe program. Knowledge is essential to human culture. Systems of belief, understanding of oneself, one’s...
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Content Diversity & Platform Development: Strategies for Supporting New Formats

The following is based on a recent presentation given during the NISO webinar “Content Presentation: Diversity of Formats.” Silverchair hosts journals, books, proceedings, and many other content types, in addition...
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Here to Stay: Planning for the Remote Hybrid Future

My first introduction to remote work was in the early 2000s, when I started doing some HR consulting from my tiny apartment in DC. This was still during the time...
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Content Clarity: Audit, Analysis, and Insight Into Your Content Library

This guest blog is written by Marianne Calilhanna and Brian Trombley of Data Conversion Laboratory, a partner in the Silverchair Universe program. It’s difficult to get an exact count of how...
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2020 in Hindsight: A Silverchair Retrospective

The success of Silverchair has always been based on the relationships we build, and for all the turmoil that 2020 brought, it also provided opportunities for us to deepen and...
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New Year’s Evolutions: Tips & Tricks for Publishers

It’s the start of a new year, and for many of us, simply getting through 2020 is enough of an achievement. But if you are ready to hit the ground...
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VIDEO BLOG: A behind-the-scenes interview about the new Silverchair Composer

Silverchair recently announced the launch of Composer, a new authoring product that extends first-class publication treatment to content such as blogs, commercial or sponsored content, journalistic features, marketing pieces, news,...
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Community Spotlight: Giving Back in the Year of Pandemic

It’s the time of year when we turn attention to ways we can give back to our community and to those in need. This year has thrown into the spotlight...
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Zero-party data: Capturing user attention and selling Products

The following is excerpted from the ConTech Week 2020 presentation of the same title.   What is Zero-Party data? “Data that a customer intentionally and proactively shares with a brand,...
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Fun Facts: Get to Know the Silverchair Team

As Silverchair clients know, in each of our sprintly (every 3 weeks) platform release notes emails, we feature a spotlight on a Silverchair staff member. These spotlights include the “in...
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Empathetic Leadership: How business leaders can build trust online

This guest blog is written by Christopher Sprenger, Head of Solutions at Zapnito, a partner in the Silverchair Universe program. Photo by Markus Spiske on Unsplash Empathy is the ability to...
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AI vs IA: How Will Humans and Technologies Interplay in the Future of Scholarly Communication?

Excerpts from CEO of Digital Science Daniel Hook's presentation about the preconceived biases, history, and advancement of AI.
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The Importance of Original Content in Digital Marketing

Content marketing requires a focus on the creation of unique content. Use a duplicate content checker to check for duplicate content online.
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Efficient & Scalable: Three Areas to Focus on as You Adapt Your Publishing Business

At last year’s Platform Strategies meeting, Alison Mudditt, CEO of PLOS, joined us for a discussion around the infrastructure, technology, strategies, and relationships needed to adapt to open access market changes successfully. The excerpt below centers around a question as relevant now as it was then: What should publishers be doing to make our processes more efficient and scalable?
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Onward & Upward: SSP New Directions Seminar Recap

At the "2020 SSP Virtual Seminar: New Directions in Scholarly Publishing," we connected with colleagues, asked questions of industry experts, and joked about missing stale conference-hall coffee. Here, we share our notes and takeaways from the sessions.
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Lasting Effects – What the Pandemic Will & Won’t Change

Change and adaptation have been a near constant in 2020, but which changes will we carry forward, and which are we doing only out of necessity? Hear insights from our July Platform Strategies Webinar Series event.

Client Spotlight: The American Medical Association / JAMA Network™

Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and associations, university presses, commercial publishing, and government agencies. These...
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Unified Platforms and the rise of Contextual Advertising

This guest blog is written by Alexander Golubowitsch, Managing Director and Co-Founder at PubGrade, a partner in the Silverchair Universe program. Despite fluctuations in popularity over the past five to...
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Open for Business: Open Access, Open Science, and the Silverchair Platform 

At its most basic definition, a publishing platform is a container for content designed specifically to meet the needs of the ways that individuals access and interact with the contents of that container. As far as access is...
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Client Spotlight: The American Association of Critical-Care Nurses

Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and associations, university presses, commercial publishing, and government agencies. These...
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How publishers can drive FAIR data excellence

This guest blog is written by Alan Hyndman, Marketing Director at Figshare, a partner in the Silverchair Universe Program. In the last decade, we’ve seen repeated reports highlighting a lack of...

Charting the Future: Platform Development at Silverchair

The Silverchair Platform Development Plan (SPDP) is comprised of four categories, with new platform functionality or enhancements released every three weeks. Our development plan is accessible to all clients, maximizing both transparency and flexibility for our community.
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Coronavirus, text-to-speech, and the future of distance learning

This guest blog is written by Amy Foxwell of ReadSpeaker, a partner in the Silverchair Universe Program. In these months of upheaval, one wonders if life will be the same after...
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The Future of AI: Innovation, Monetization, & the Rise of China

“I think the biggest global challenge for publishers is going to be the disruption that is coming from technology on all sides, both in terms of getting people to pay...
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Thinking Holistically About Content: Society Street Webinar Recap

In early July, Society Street hosted Paul Gee, Vice President of Product Management and Development for the JAMA Network, and Julie Gill, Vice President and General Manager for AMA Ed...

From Our Shelves: A Silverchair Reading List

Summer is here and despite the fact that most of our “vacations” are taking us no further than our guest bedrooms, we’re making time to step away from work, rejuvenate,...
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Using AI Tools for Recommendations

This guest blog is written by Michael Upshall, Head of Sales and Business Development for UNSILO, a CACTUS brand, and a partner in the Silverchair Universe Program. Recommender systems are...
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Content Marketing for Scholarly Publishers: Leveraging Your Strongest Asset

Content marketing has replaced traditional advertising in nearly every industry. Scholarly publishers have a unique advantage in adapting to this trend, since the product itself is rich with content that can capture and hold the attention of a clearly defined audience and inspire them to action.
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Analytics to Action: How Recent Changes to Google Analytics Affect How Publishers Are Able to Understand and Convert their Audiences

This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program. To know that an article was viewed or downloaded one hundred...
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How AI Mimics the Complexity of the Human Mind in Discovery

This guest blog is written by Manisha Bolina, Channel Partner Manager – International, at Yewno, a partner in the Silverchair Universe program. Discoverability of content, taxonomies and metadata have always been...
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The Positive Side Effects of a Platform Migration

Selecting the best platform for your organization and partnering with service providers who have deep experience results in a healthy digital transformation. This post explores the positive side effects publishers can experience during a platform migration.
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Virtual Culture Club: Hiring & Onboarding in a Remote Environment

When asked what people like most about working at Silverchair, the top two responses are the culture and the people. Our culture isn’t something that just happened, it is something...
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Altmetric vs. Dimensions Badges: Understanding the Full Story About Research

This guest blog is written by Cathy Holland, Director, Global Publisher Business Development at Digital Science, a partner in the Silverchair Universe program. Here at Digital Science we are no...
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Earth Day 2020: Sustaining a Sustainable Office Environment

The office that I care for is now almost 100% remote. As Silverchair has settled into tele-working, perhaps a few folks are undergoing mild withdraw symptoms attributable to an aggressive...
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Convert Readers to an Engaged Audience with Content Discovery

This guest blog is written by Lea Aliperta Mourissoux, Head of Marketing at Bibblio, a partner in the Silverchair Universe program. In the past few months we’ve witnessed an increase...

Why online-only event communities don’t have to be a consolation prize: 10 reasons why they beat in-person events

Silverchair Universe partner Zapnito looks at why virtual events can be better than in-person events.
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Thank you for joining the Silverchair community

As another year has drawn to an end, we would like to thank you for putting your trust in us by joining our cohort of prestigious clients. The success of...

Platform Strategies 2019 – What I’m Looking Forward To: Part 7

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
Susan Pastore, Director, Business Development

Platform Strategies 2019 – What I’m Looking Forward To: Part 6

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...

Platform Strategies 2019 – What I’m Looking Forward To: Part 5

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
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Platform Strategies 2019 – What I’m Looking Forward To: Part 4

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
Dustin Smith

Platform Strategies 2019 – What I’m Looking Forward To: Part 3

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
Will Schweitzer

Platform Strategies 2019 – A Compelling Agenda is Taking Shape

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
Sarah Heid

Platform Strategies 2019 – What I’m Looking Forward To: Part 2

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...

Platform Strategies 2019 – What I’m Looking Forward To: Part 1

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series...
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Plan S: Why Collaboration Will Prove Key to Successful Compliance

This guest blog is written by Inez van Korlaar, Marketing Director at Dimensions (part of Digital Science), a partner in the Silverchair Universe program.  With the Plan S 2020 deadline now...

The Vital Importance of Discovery in Scholarly Publishing

This guest blog is written by Bert Carelli, Director of Partnerships at TrendMD, a partner in the Silverchair Universe program.  How do researchers stay on top of new developments in a fast-moving...
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Developing Developers: The Paths to Coding Software as a Career

If a healthy salary, job satisfaction, and super-low unemployment rate are high on your priority list, a career as a software developer might be for you. For the second year...
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The Data Opportunities for Publishers in 2019

This guest blog is written by Alan Hyndman, Marketing Director at Figshare, a partner in the Silverchair Universe program.  In recent years, we have seen the topic of research data increase in...

Inspire, Catalyze, and Support: the Silverchair Workplace

The start of a new year provides a chance to reflect and to set goals, both personally and professionally. Below, Silverchair’s Chief Operating Officer offers his ruminations on the Silverchair...
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Protecting Your Work: Tracking Content Use for Plagiarism and Citation

This guest blog is written by Brooke Weinbaum, Head of Marketing at Copyleaks, a partner in the Silverchair Universe program.  Writing content of any kind requires a lot of work,...

Agency, Motivation, and Learning

A group of Silverchairians (myself included) recently attended the SWITCH ON! Summit, organized by Charlottesville Women in Tech. The summit focused on igniting your professional tech network by learning, collaborating,...
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Opportunities in Data: Using, Verifying, and Protecting Information in an Era When “Data is King”

This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program.  We collectively operate in a world where “data is king.” The...

Why a Seamless Learner Experience is Critical for Continuing Education

This guest blog is written by Adam Green of Rievent, a partner in the Silverchair Universe program. When it comes to continuing education (CE) for professionals, we live in the era of more....

Reflections from Platform Strategies 2018, Part 3

I joined Silverchair as President earlier this year, and it’s my privilege to offer some reflections on Silverchair’s recent Platform Strategies meeting. In our opening panel of Technology Leadership, Max...
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Profeza Joins the Silverchair Universe to Encourage Reuse of Research Content

(Charlottesville, VA) October 17, 2018 – Silverchair announced today the addition of Profeza to the Silverchair Universe, a framework for rapidly integrating complementary products and services with the Silverchair Platform....

Reflections from Platform Strategies 2018, Part 2

Recordings and slides from Platform Strategies 2018 are now available on our website, and we’re delighted to share more reflections from our team on the incredible insights shared during the...

Reflections from Platform Strategies 2018, Part 1

A week has now passed since Silverchair’s inaugural Platform Strategies meeting, and we are still reeling from the excellent content, the extremely engaged audience, and the fantastic insights that arose...

Software Company in a Hardware Store: A History of the Silverchair Offices

Since our founding in 1993, Silverchair has been located in Charlottesville, Virginia, employing over 120 professionals with a unique combination of skills – technology, product design and development expertise, and...

Silverchair Spotlight: A Q&A with Silverchair President, Tim Barton

Silverchair recently welcomed Tim Barton as our new President. Below, learn more about his background, his experience at Silverchair thus far, and his vision for the future.   Can you...

The Path to Annotation for Researchers and Publishers

This guest blog is written by Heather Staines, Director of Partnerships at Hypothesis, a partner in the Silverchair Universe program. With the revelation of illegal Facebook data use by Cambridge Analytica and...

The Need for Engaging, Immediate Citation Reporting

This guest blog is written by Catherine Williams, CMO of Altmetric & Dimensions, both partners in the Silverchair Universe program. There are days when it seems the reporting will never...

Variable Font Technology

Until recently, font technology had been relatively stagnant since the 90s. A new joint venture created by Google, Apple, Adobe, and Microsoft, however, has produced an exciting development that will...

Agile Development at Silverchair: Program Increments

In 2017 Silverchair made significant strides to reaffirm the Agile processes and principles each team follows from sprint to sprint with role clarity, processes, and metrics. As a result, our...

Accessibility at Silverchair

Silverchair has prioritized accessibility internally for years, and aims for AA WCAG compliance in all of our online products. Read more about our process.
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UX Design at Silverchair

Silverchair’s User Experience (UX) team touches virtually every aspect of the product development lifecycle and is with each project from inception through to launch. Learn more about the team's areas of focus.

Silverchair Universe: Video Blog Update

Wes Royer, Director of Product, gives background on our exciting new program, what we’ve been working on, and what to look for in 2018. “The Silverchair Universe is intentionally a...

Silverchair’s Design & Marketing Teams Take Home Awards

Last night at the American Marketing Association’s Central Virginia Excellence in Marketing Awards, Silverchair took home the title in both the categories for which we submitted work: Broadcast Marketing and...

The Benefits & Balance of Scale: Strategies 2017 Recap

Last month’s Silverchair Strategies was a rewarding day of interaction and feedback, stimulating discussions, and catching up with industry colleagues at the beautiful Apella Event Space in NYC. Slides and...

Silverchair Insights: ALPSP Video Blog

Silverchair just returned from the Association of Learned and Professional Society Publishers (ALPSP) annual meeting in Noordwijk, the Netherlands, which we attended as a Silver sponsor. Chief Product Officer Jake...

Silverchair Insights: Identifying “Toil”

Silverchair’s most recent company meeting featured a session introducing employees to the idea of “toil.” CTO Stuart Leitch picked up the term coined by Google’s Site Reliability Engineering (SRE) team...

Silverchair Insights: Scrum Fundamentals & Agile Governance Survey

As part of our ongoing commitment to improving our internal processes, Silverchair recently conducted an internal survey on Scrum Fundamentals & Agile Governance. Surveys such as these are critical in...

Silverchair Insights: Incident Management at Silverchair: Root Cause Analysis

Over the last few months, Silverchair has improved and strengthened our Incident Management Processes. One piece of the Incident Management processes that we identified for improvement was our ability to determine...

From the Silverchair blog: “Why?”—A Question to Define Success & Add Value

If you have young kids, chances are you’ve lost patience with the number of times they’ve told you “No!” or asked you “Why?” But child development professionals will tell you that the use...

Silverchair Insights: Communities of Practice

There’s an old saying – Two heads are better than one. Stands to reason that multiple heads working together in common cause to share ideas would be even better than...

Silverchair Insights: Provider vs. Partner

Last month I had the opportunity to give a presentation to an audience of publishers, STM customers, and providers as part of the Association of American Publishers’ Learn, Connect, Grow series. The...

Silverchair Insights: Getting Behind the Wheel – Professional Goals Setting

With 2017 almost 1/3 of the way done, now is a good time to take stock of the goals laid out as the year began. It is an ongoing part of one’s...

Silverchair Insights: Working in Teams

At any company where small scrum teams operate, the typical buzzwords are teamwork, collaboration, commitment, cross-functional, and self-managed. (Bleh!, buzzwords.) But what about tension, disagreement, conflict, and debate? From this article,...
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