The Silverchair Blog

The research supports what all great leaders innately understand: there is no leverage in weakness. This is why in the Fall of 2021, Silverchair adopted a strengths-based approach to performance management.  Why Focus on Strengths?  Most performance reviews look something like this: an overview of successes...

As you know by now, Silverchair recently selected Thompson Street Capital Partners to help accelerate our company’s plans for greater growth and impact in the world. What has so far been solely internal is the process we undertook to get to this place in a...

Silverchair recently announced a new capital partnership as well as the appointment of Will Schweitzer (previously Chief Product & Customer Success Officer) as President. Learn more about these developments in an interview between Marketing Director Stephanie Lovegrove Hansen and Will Schweitzer. Give us the TL;DR...

As a part of this year’s Platform Strategies Webinar Series, Silverchair hosted Will Schweitzer (Chief Product and Customer Success Officer at Silverchair), Ann Michael (Chief Transformation Officer, AIP Publishing), John Campbell (Product Strategy Director, Academic, Oxford University Press), and Joanne Sheppard (Senior Vice President Strategy...

The past two years have ushered in tremendous change in the ways people communicate, connect, and consume content online. The pandemic has expedited the transition towards increasingly online experiences, and the shift to open access has set forth new challenges for the industry to overcome....

Last week, members of the Silverchair and Hum teams travelled to Chicago for the Society for Scholarly Publishing (SSP) meeting, the first in-person conference for most attendees since early 2020. The meeting achieves many goals for Silverchair in one fell swoop, serving as a prime...

You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more clients have begun using the tool, Silverchair’s own teams have also become more familiar with it, exploring its extensive functionality and discovering tricks...

Over the last 2+ years, we’ve been privileged to learn just how resilient Silverchair’s communities are. Our team members, clients, and industry colleagues stayed connected through video calls, fun virtual events, and more, and we were heartened to see our culture stay strong despite the...

Several years ago, after-work gatherings of several Silverchair women started to morph into standing get-togethers prompting insightful discussions, shared laughs, and a platform for stronger working relationships. That group has since been formalized into an employee resource group (ERG) called SWAN (Silverchair Women & Allies...

Silverchair is committed to supporting our team members not just as employees through professional development and role support, but as whole people. This mindset is built into everything our company does; here are a few examples of what that looks like: The Wellness Corner: Our...

DevOps (short for “Developer Operations”) is at its essence about empowering developers and development teams. At Silverchair, we feel that everyone should see “DevOps” less as a team, and more as the set of tools and infrastructure that helps them release clean, carefully reviewed, and...

Since the pandemic, Silverchair has implemented a fully hybrid working model. This allows Silverchairians to come into the office or work from home, depending on their own need and preferences. Silverchair is proud to offer absolute flexibility to our people—fully embracing remote work while also...

Publishers sit on a treasure trove of content and data, which means no shortage of product and audience opportunities, but also means no shortage of complexity. As organizations adjust to the changes in access brought on by the pandemic, they’re also considering how things like...

Silverchair has recently expanded its Sales team with the addition of Walker Swain, Business Development Manager. Walker is excited to get to know the industry and members of our community, so we asked him to share a little more about his background and path to...

Silverchair is proud to offer absolute flexibility to our people – fully embracing remote work while also offering a comfortable and beautiful coworking space in historic downtown Charlottesville. (Read more about the building’s history here and why we love Cville here.)  Founded in 1993, Silverchair...

Silverchair serves a range of scholarly and professional publishers, from independent association publishers with a single journal, to aggregators who in turn serve hundreds of societies. For this reason, Silverchair offers a variety of development team models to best suit each individual client. One of...

If the theme of 2020 was pivoting and planning, 2021 moved beyond adapting to the changes brought on by the pandemic and other factors and on to growing and thriving within them. As we reflect on the year, this theme is evident in the way...

It used to be that when approaching any significant change regarding a publisher’s content—whether it be metadata clean-up, format conversion to a newer standard, or migrating to a new platform—the project was conceived as an all-or-nothing undertaking that would often take years of time and...

Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. As a company that aims to innovate to improve the creation, distribution, and impact of scientific knowledge, our commitment to diversity and inclusion...

Since the start of the pandemic, when our office-centered workforce went fully remote overnight, Silverchair has been continuously engaged in learning, listening, and actively evolving our remote and hybrid work practices. Throughout this process, we’ve shared out what we’ve learned, what we’re doing, and ways...

Earlier this year we published our best thinking on “How to make video meetings less terrible.” Since then, we have deepened our understanding of the work norms our people need to maintain health and balance as we continue to evolve our hybrid workplace. Let Meetings...

When we talk about the “perks” of working at Silverchair, it usually centers on our culture. The Silverchair culture is very important to us and is something we actively cultivate and maintain through things like regular gatherings (biweekly virtual company meetings, monthly AMAs with our...

The Silverchair Universe is a framework of complementary products and services that publishers may choose to integrate with the Silverchair Platform. Universe partners are best-in-class vendors that provide everything from video hosting to machine learning, continuing education, and open science solutions. One of our valued...

Silverchair’s sister company, Hum, recently release a new whitepaper, “An Executive’s Guide to Kickstarting Digital Transformation.” The report promotes a process of incremental, iterative change, an idea that those of us working in Agile software development are very familiar with. For publishers, this looks like...

This guest blog is written by Jessica Lawrence-Hurt, Chief Marketing Officer at Cadmore Media, a partner in the Silverchair Universe program. If you’re like many associations and societies, you now find yourself with hundreds, if not thousands, of videos on your hands: nearly two years...

This guest blog is from Yewno Inc., a partner in the Silverchair Universe program. How do publishers, specifically publishers of scholarly content, link their more in-depth content to trending topics in mainstream news in order to maximize sales and marketing opportunities? Until recently, this would have been possible...

This guest blog is written by Michael Upshall, Head of Sales & Business Development at UNSILO, a partner in the Silverchair Universe program. Most content-based websites contain recommendations. Whether you are using Amazon, Netflix, Spotify, or Google Scholar, most sites provide some kind of  link...

Since our founding in 1993, Silverchair has been headquartered in Charlottesville, Virginia. Over the years, we expanded to include several remote employees and recently shifted to a full hybrid work model, and yet, our physical location in Charlottesville continues to influence and contribute to our...

In honor of National Intern Day (July 29th) Silverchair’s Forge Summer Intern, Mary Larkin Douthitt, joined Director of Marketing Stephanie Lovegrove Hansen to talk all things marketing, since Mary Larkin is also a Marketing Director at Forge. Forge is a local non-profit that runs a...

As Silverchair clients know, in each of our sprintly (every 3 weeks) platform release notes emails, we feature a spotlight on a Silverchair staff member. These spotlights include the “in a nutshell” version of what they do at Silverchair, a tip or trick for clients,...

As part of Silverchair’s ongoing dedication to partnership, we convene specialized Publisher Working Groups for 4-6 month periods, centered on topics surfaced at our annual Silverchair Forum client events, shared areas of interest between multiple publishers, focus areas of recently released or developing platform projects,...

In May, Silverchair hosted Lauren Kane (Chief Strategy Officer of Morressier) and Will Schweitzer (Chief Product and Customer Success Officer of Silverchair) for the first event in the 2021 Platform Strategies Webinar Series: “What Now? Making the most of pandemic pilots & pivots.” Below, we...

In April, Silverchair released our second Workplace of the Future survey to ask more of the questions we need answered in order to fine-tune our evolving hybrid work model. We compiled some insightful data from our survey in January, but we wanted to capture the nuance of how our people and...

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared areas of interest between multiple publishers, and/or industry initiatives and market trends. These working groups...

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared areas of interest between multiple publishers, and/or industry initiatives and market trends. These working groups...

Silverchair is proud to be hosting local artist Barbara MacCallum as part of Persephone Ascending, a multi-site show of Virginia women artists. Persephone Ascending is on view for the month of May in Studio IX, Chroma/Vault Virginia, and in a number of commercial windows on...

This guest post is authored by Phoebe McMellon, CEO of GeoScienceWorld For well over a year, the world’s attention has been focused on the COVID-19 pandemic, a crisis unlike anything we have ever experienced. However, on this Earth Day, we are reminded of the longstanding...

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared areas of interest between multiple publishers, and/or industry initiatives and market trends. These working groups...

As with everything else last year, Silverchair’s 2020 Platform Strategies event was shifted to virtual, with three individual events spread across five months. While we missed the dinners and side conversations, the events were a great success, with more than 300 attendees and many engaged conversations. This...

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared areas of interest between multiple publishers, and/or industry initiatives and market trends. These working groups...

This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. For all knowledge industries, social media has become unfeasible as a means to engage audiences and cultivate loyalty. Social channels have reached saturation point, and quality expertise...

I have been hearing for months how exhausted everyone is by the endless parade of video meetings. There is good reason for this. Yet, even as the prospect of reopening becomes more realistic, it seems likely that much of our workplace collaboration will continue to occur in...

Last week, we introduced Hum, a new Silverchair sister company providing audience intelligence solutions for associations, societies, and publishers. Here, Silverchair CEO Thane Kerner adds context to Hum’s creation and its significance for our industry. In scholarly publishing, the last decade has explored a new...

In honor of Employee Appreciation Day, Silverchair’s executive team shared the messages below with our team.  (Tim Barton, President) The idea of ‘Employee Appreciation Day’ doesn’t quite sit right with me. It’s not because it’s a relatively new concept (although it is, beginning life in...

This guest blog is written by Ruth Pickering, COO of Yewno Inc., a partner in the Silverchair Universe program. Knowledge is essential to human culture. Systems of belief, understanding of oneself, one’s group, and information about the world is encoded in language and transmitted across generations. Over...

The following is based on a recent presentation given during the NISO webinar “Content Presentation: Diversity of Formats.” Silverchair hosts journals, books, proceedings, and many other content types, in addition to custom-built learning and testing tools, so content diversity is a perennial part of our...

My first introduction to remote work was in the early 2000s, when I started doing some HR consulting from my tiny apartment in DC. This was still during the time when you could literally hear your Internet connecting. We did not do video calls; any...

This guest blog is written by Marianne Calilhanna and Brian Trombley of Data Conversion Laboratory, a partner in the Silverchair Universe program. It’s difficult to get an exact count of how many journal articles are published each year. Elsevier publishes more than 500,000 articles annually. PubMed comprises...

The success of Silverchair has always been based on the relationships we build, and for all the turmoil that 2020 brought, it also provided opportunities for us to deepen and expand the relationships with our community as we collectively worked to face new challenges. In...

It’s the start of a new year, and for many of us, simply getting through 2020 is enough of an achievement. But if you are ready to hit the ground running or simply want to find ways to work smarter, not harder, check out the...

Silverchair recently announced the launch of Composer, a new authoring product that extends first-class publication treatment to content such as blogs, commercial or sponsored content, journalistic features, marketing pieces, news, or white papers. In this interview, Silverchair’s Senior Marketing Manager Stephanie Lovegrove Hansen sits down...

It’s the time of year when we turn attention to ways we can give back to our community and to those in need. This year has thrown into the spotlight more than ever the many individuals and organizations committed to helping others. Our industry opened...

The following is excerpted from the ConTech Week 2020 presentation of the same title.   What is Zero-Party data? “Data that a customer intentionally and proactively shares with a brand, which can include preference center data, purchase intentions, personal context, and how the individual wants...

As Silverchair clients know, in each of our sprintly (every 3 weeks) platform release notes emails, we feature a spotlight on a Silverchair staff member. These spotlights include the “in a nutshell” version of what they do at Silverchair, a tip or trick for clients,...

This guest blog is written by Christopher Sprenger, Head of Solutions at Zapnito, a partner in the Silverchair Universe program. Photo by Markus Spiske on Unsplash Empathy is the ability to understand another person’s experience, perspective, and feelings.  Empathetic leadership in the past may have been...

Excerpts from CEO of Digital Science Daniel Hook's presentation about the preconceived biases, history, and advancement of AI.

Content marketing requires a focus on the creation of unique content. Use a duplicate content checker to check for duplicate content online.

At last year’s Platform Strategies meeting, Alison Mudditt, CEO of PLOS, joined us for a discussion around the infrastructure, technology, strategies, and relationships needed to adapt to open access market changes successfully. The excerpt below centers around a question as relevant now as it was then: What should publishers be doing to make our processes more efficient and scalable?

At the "2020 SSP Virtual Seminar: New Directions in Scholarly Publishing," we connected with colleagues, asked questions of industry experts, and joked about missing stale conference-hall coffee. Here, we share our notes and takeaways from the sessions.

Change and adaptation have been a near constant in 2020, but which changes will we carry forward, and which are we doing only out of necessity? Hear insights from our July Platform Strategies Webinar Series event.

Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and associations, university presses, commercial publishing, and government agencies. These spotlights offer a chance to get to know our growing community better. Below, Paul Gee,...

This guest blog is written by Alexander Golubowitsch, Managing Director and Co-Founder at PubGrade, a partner in the Silverchair Universe program. Despite fluctuations in popularity over the past five to ten years, the traditional digital banner advertisement is still the staple ad unit that can...

At its most basic definition, a publishing platform is a container for content designed specifically to meet the needs of the ways that individuals access and interact with the contents of that container. As far as access is concerned, there are open containers, semi-permeable containers, and containers that come with a lock and...

Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and associations, university presses, commercial publishing, and government agencies. These spotlights offer a chance to get to know our growing community better. Below, Michael Muscat,...

This guest blog is written by Alan Hyndman, Marketing Director at Figshare, a partner in the Silverchair Universe Program. In the last decade, we’ve seen repeated reports highlighting a lack of reproducibility and replicability in published academic research results. This has led to institutional, publisher, and,...

The Silverchair Platform Development Plan (SPDP) is comprised of four categories, with new platform functionality or enhancements released every three weeks. Our development plan is accessible to all clients, maximizing both transparency and flexibility for our community.

This guest blog is written by Amy Foxwell of ReadSpeaker, a partner in the Silverchair Universe Program. In these months of upheaval, one wonders if life will be the same after the dust settles. While only the future will show us what is in store, education...

“I think the biggest global challenge for publishers is going to be the disruption that is coming from technology on all sides, both in terms of getting people to pay for content as that model changes, but also in terms of censorship and different types...

In early July, Society Street hosted Paul Gee, Vice President of Product Management and Development for the JAMA Network, and Julie Gill, Vice President and General Manager for AMA Ed Hub, in a session titled “Thinking Holistically About Content: Working Together,” where they talked about...

Summer is here and despite the fact that most of our “vacations” are taking us no further than our guest bedrooms, we’re making time to step away from work, rejuvenate, and enjoy some time off. As we do so, here are some recent staff book...

This guest blog is written by Michael Upshall, Head of Sales and Business Development for UNSILO, a CACTUS brand, and a partner in the Silverchair Universe Program. Recommender systems are not a new phenomenon. Retailers have known for many years, well before the arrival of...

Content marketing has replaced traditional advertising in nearly every industry. Scholarly publishers have a unique advantage in adapting to this trend, since the product itself is rich with content that can capture and hold the attention of a clearly defined audience and inspire them to action.

This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program. To know that an article was viewed or downloaded one hundred or one thousand times by readers at the same institution is vital information for publishers....

This guest blog is written by Manisha Bolina, Channel Partner Manager – International, at Yewno, a partner in the Silverchair Universe program. Discoverability of content, taxonomies and metadata have always been among the most discussed issues in the publishing industry. We are now living in an...

Selecting the best platform for your organization and partnering with service providers who have deep experience results in a healthy digital transformation. This post explores the positive side effects publishers can experience during a platform migration.

When asked what people like most about working at Silverchair, the top two responses are the culture and the people. Our culture isn’t something that just happened, it is something we have put attention towards shaping, molding, and refining. The way we describe our culture...

This guest blog is written by Cathy Holland, Director, Global Publisher Business Development at Digital Science, a partner in the Silverchair Universe program. Here at Digital Science we are no stranger to Badges. The iconic graphics posted on content pages give authors, publishers, and other...

The office that I care for is now almost 100% remote. As Silverchair has settled into tele-working, perhaps a few folks are undergoing mild withdraw symptoms attributable to an aggressive nitro coffee habit. The tiny luxuries that the workplace brings – from complimentary Snowing in...

This guest blog is written by Lea Aliperta Mourissoux, Head of Marketing at Bibblio, a partner in the Silverchair Universe program. In the past few months we’ve witnessed an increase in online content consumption largely due to people seeking out professional and scholarly readings from...

Silverchair Universe partner Zapnito looks at why virtual events can be better than in-person events.

As another year has drawn to an end, we would like to thank you for putting your trust in us by joining our cohort of prestigious clients. The success of Silverchair is based on the relationships we build, and we are grateful for the opportunity...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

Silverchair’s Platform Strategies meeting, an industry conference exploring the intersection of business strategy and technology, will be held in New York City on September 25 and 26. In this series of blog posts, the Silverchair team will give you a preview of Platform Strategies’ program,...

This guest blog is written by Inez van Korlaar, Marketing Director at Dimensions (part of Digital Science), a partner in the Silverchair Universe program.  With the Plan S 2020 deadline now less than eight months away, there is much conjecture around how its ambitious objective to...

This guest blog is written by Bert Carelli, Director of Partnerships at TrendMD, a partner in the Silverchair Universe program.  How do researchers stay on top of new developments in a fast-moving field?  How do publishers ensure that readers are aware of all the content they have...

If a healthy salary, job satisfaction, and super-low unemployment rate are high on your priority list, a career as a software developer might be for you. For the second year in a row, Software Developers ranked #1 in U.S. News and World Report‘s 100 Best...

This guest blog is written by Alan Hyndman, Marketing Director at Figshare, a partner in the Silverchair Universe program.  In recent years, we have seen the topic of research data increase in importance across all areas of academia. Making research data openly available aids reproducibility, avoids duplication...

The start of a new year provides a chance to reflect and to set goals, both personally and professionally. Below, Silverchair’s Chief Operating Officer offers his ruminations on the Silverchair workplace. There are several things in my life that I have approached very intentionally. They...

This guest blog is written by Brooke Weinbaum, Head of Marketing at Copyleaks, a partner in the Silverchair Universe program.  Writing content of any kind requires a lot of work, from research and learning to writing and editing. Whether you’re a marketer or a researcher,...

A group of Silverchairians (myself included) recently attended the SWITCH ON! Summit, organized by Charlottesville Women in Tech. The summit focused on igniting your professional tech network by learning, collaborating, and networking with local women and tech community leaders. As I listened to the various...

This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program.  We collectively operate in a world where “data is king.” The data we have at hand offers us a powerful tool that can help us to...

This guest blog is written by Adam Green of Rievent, a partner in the Silverchair Universe program. When it comes to continuing education (CE) for professionals, we live in the era of more. More professionals across more disciplines are seeking CE than in the past. More of these...

I joined Silverchair as President earlier this year, and it’s my privilege to offer some reflections on Silverchair’s recent Platform Strategies meeting. In our opening panel of Technology Leadership, Max Gabriel stated that he didn’t have a platform strategy: ‘I don’t have one’, he said,...

(Charlottesville, VA) October 17, 2018 – Silverchair announced today the addition of Profeza to the Silverchair Universe, a framework for rapidly integrating complementary products and services with the Silverchair Platform. As a Silverchair Universe partner, Profeza’s offerings are actively incorporated into existing article templates, promoting...

Recordings and slides from Platform Strategies 2018 are now available on our website, and we’re delighted to share more reflections from our team on the incredible insights shared during the conference. (Click here for Part 1.)   Melody Holley, Product Delivery Manager My initial expectation...

A week has now passed since Silverchair’s inaugural Platform Strategies meeting, and we are still reeling from the excellent content, the extremely engaged audience, and the fantastic insights that arose from our two days in the Penn Quarter’s National Union Building. Silverchair sent a large...

Since our founding in 1993, Silverchair has been located in Charlottesville, Virginia, employing over 120 professionals with a unique combination of skills – technology, product design and development expertise, and STM market knowledge – from our open, team-centered offices on the downtown pedestrian mall. Charlottesville...

Silverchair recently welcomed Tim Barton as our new President. Below, learn more about his background, his experience at Silverchair thus far, and his vision for the future.   Can you give us a brief history of your journey to Silverchair? I am a Brit but...

This guest blog is written by Heather Staines, Director of Partnerships at Hypothesis, a partner in the Silverchair Universe program. With the revelation of illegal Facebook data use by Cambridge Analytica and the new focus on user data compelled by the EU GDPR (General Data Protection Regulation),...

This guest blog is written by Catherine Williams, CMO of Altmetric & Dimensions, both partners in the Silverchair Universe program. There are days when it seems the reporting will never end. Marketers must report on the efficacy of their campaigns. Production departments must report on...

Until recently, font technology had been relatively stagnant since the 90s. A new joint venture created by Google, Apple, Adobe, and Microsoft, however, has produced an exciting development that will revolutionize web typography: variable fonts. Variable fonts are an OpenType font format offering typeface personalization in...

In 2017 Silverchair made significant strides to reaffirm the Agile processes and principles each team follows from sprint to sprint with role clarity, processes, and metrics. As a result, our delivery teams are more predictable, faster, and happier. For those unfamiliar with Agile software development,...

2018 marks 25 years since Silverchair was founded. In honor of our Silver anniversary, we offer a look back at the history of the company. For 25 years, Silverchair has changed the way that scientists, doctors, and researchers discover and use expert research. Since our...

Silverchair has prioritized accessibility internally for years, and aims for AA WCAG compliance in all of our online products. Read more about our process.

Silverchair’s User Experience (UX) team touches virtually every aspect of the product development lifecycle and is with each project from inception through to launch. Learn more about the team's areas of focus.

Wes Royer, Director of Product, gives background on our exciting new program, what we’ve been working on, and what to look for in 2018. “The Silverchair Universe is intentionally a part of the Silverchair Product Roadmap. We could sit here as a platform and say,...

Last night at the American Marketing Association’s Central Virginia Excellence in Marketing Awards, Silverchair took home the title in both the categories for which we submitted work: Broadcast Marketing and Print Collateral. We were honored to receive these awards on an evening that also awarded...

Last month’s Silverchair Strategies was a rewarding day of interaction and feedback, stimulating discussions, and catching up with industry colleagues at the beautiful Apella Event Space in NYC. Slides and recordings from the day are available online. Here’s a look back at the day’s offerings....

Silverchair just returned from the Association of Learned and Professional Society Publishers (ALPSP) annual meeting in Noordwijk, the Netherlands, which we attended as a Silver sponsor. Chief Product Officer Jake Zarnegar chats with us about the overarching themes of the meeting, takeaways, and other notable...

Silverchair’s most recent company meeting featured a session introducing employees to the idea of “toil.” CTO Stuart Leitch picked up the term coined by Google’s Site Reliability Engineering (SRE) team while reading Chapter 5, “Eliminating Toil,” of their book (freely available online). The concept pushes us to think...

As part of our ongoing commitment to improving our internal processes, Silverchair recently conducted an internal survey on Scrum Fundamentals & Agile Governance. Surveys such as these are critical in helping us understand how we are performing well and areas to improve. At a macro...

Over the last few months, Silverchair has improved and strengthened our Incident Management Processes. One piece of the Incident Management processes that we identified for improvement was our ability to determine a root cause through root cause analysis. This process is a problem-solving method used to investigate...

If you have young kids, chances are you’ve lost patience with the number of times they’ve told you “No!” or asked you “Why?” But child development professionals will tell you that the use of those two words are positive signs of your child’s cognitive, language, and social development....

There’s an old saying – Two heads are better than one. Stands to reason that multiple heads working together in common cause to share ideas would be even better than two. That’s the basic premise behind the concept of establishing a community of practice, which...

Last month I had the opportunity to give a presentation to an audience of publishers, STM customers, and providers as part of the Association of American Publishers’ Learn, Connect, Grow series. The topic was “Finance for Non-Finance Professionals”. The general outline was to walk through, at a high...

With 2017 almost 1/3 of the way done, now is a good time to take stock of the goals laid out as the year began. It is an ongoing part of one’s professional development to think about what you want to accomplish, what you want to learn, where...

At any company where small scrum teams operate, the typical buzzwords are teamwork, collaboration, commitment, cross-functional, and self-managed. (Bleh!, buzzwords.) But what about tension, disagreement, conflict, and debate? From this article, ‘If Your Team Agrees on Everything, Working Together Is Pointless:’ “What we need is collaboration...