Silverchair believes that innovation can fulfill the greatest promises of scholarship. As the leading independent platform partner for scholarly and professional publishers, we serve our growing community through flexible technology and unparalleled services. We build and host websites, online products, and digital libraries for our clients’ content, enabling researchers and professionals to maximize their contributions to our world. Our vision is to help publishers thrive, evolve, and fulfill their missions.
Silverchair is positioned at the intersection of publishers, technology vendors, and industry movements, giving us a unique opportunity to convene forums of expertise, experience, and learning where we can all share and grow together. That’s why we work to intentionally foster this community through active engagement with our clients, our partners, and the industry we’re all a part of.
In 2020, Silverchair launched Hum, a sister company born out of our New Product Development team. Hum is an audience intelligence platform that unifies an association or society’s digital systems (website, email marketing, learning management systems, etc.), allowing the organization to customize content for different segments of their membership and audience. (Learn more at hum.works.)
OUR MISSION is to empower creators and users of scholarly and professional knowledge to maximize their positive impact on humanity
Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. As a company that aims to innovate to improve the creation, distribution, and impact of scientific knowledge, our commitment to diversity and inclusion is rooted in the creation of a space for the intelligent, informed, and civil exchange of contrasting thoughts and ideas.
That is, in order to deliver optimal value, we must attract and give voice to a wide variety of perspectives, including those from divergent functional, cultural, and social backgrounds and experiences.
To ‘give voice’ to these diverse perspectives means that we, individually and collectively, must practice ways of interacting that embody respect, openness, acceptance, confidence, and courage. When we are confronted with interactions that challenge our own assumptions or beliefs, we must respect the colleague who offers the challenge; we must openly consider, using reason and evidence, the possible validity of the challenge; we must accept the legitimacy of the other person and their point of view; we must have the confidence to hear, evaluate, and engage with the challenging perspective without reflexive retreat or rejection; and we must have the courage to respectfully assert our own perspectives even when they diverge from those of other individuals or the collective.
We believe in the intelligence, maturity, and capability of everyone in our organization to fulfill this vision. Moreover, we believe that individuals are best positioned to navigate both professional and social divergences. We therefore encourage each member of our community to accept agency for resolving divergences and challenges, and resort to appeals to leadership only when such agency has been exhausted, or in the case of legal or ethical violations. We also acknowledge that procedures and standard practices in recruitment and evaluation have the potential to inadvertently constrain diversity and inclusion, and we are committed to evaluating and modifying such procedures in our internal operations.
Openness and acceptance are not a justification for any and every behavior. We have a high-performance culture, and we rely on one another to put forth the engagement and effort necessary to create successful outcomes. We also explicitly reject and condemn discrimination or harassment against anyone based on their race, color, age, religion, disability, national origin, sex, gender identity, sexual orientation, genetic information, political ideology, or immutable personal characteristics irrelevant to job performance.
Finally, beyond the functional professional benefits of cultivating a diverse and inclusive culture, our lives and minds are more generally enriched by coming to know other people whose ideas and experiences are distinct from our own. “Human connection is the exchange of positive energy between people,”* and welcoming a kaleidoscope of human energy and talent into our community will enhance opportunities for each of us to understand, to grow, and to experience life more fully.
In advancing these principles, we hold ourselves accountable to our people and our customers, and our effectiveness in giving voice to divergent perspectives will continue to be measured according to their feedback.
* Anshdeep Singh Chadha
``If we hadn’t decided to build stronger partnerships, we wouldn’t have had the opportunity to serve libraries quickly during the COVID crisis. This is validating our decision to build our own platform together with Silverchair.” —Gabe Harp, The MIT Press
“Communication is a strength for Silverchair. Concerns and requirements are shared across the organization, which empowers publishers to make informed decisions.” —Keith T. Gigliello, Senior Manager, Digital Publications, American Society of Hematology
“Joining the Silverchair Platform gives us greater flexibility as we evolve the ways in which we present content to our communities, enhancing our service to readers and authors.” —Claire Moulton, Publisher, The Company of Biologists
“Our first priority is to serve the scientific community, and the Silverchair Platform ensures that we meet this commitment by providing an excellent reading experience with cutting edge functionality.” —Susan King, Ph.D., Executive Director, Rockefeller University Press
“The partnership with Silverchair has been really strong. Our ability to direct our own development is why we've been able to build tools in partnership. The ability for us to be able to target widgets on our sites and set up new sites at will, that's been extremely valuable.” —Paul Gee, VP of Digital Product Management and Development, JAMA Network
``Our relationship with Silverchair continues to feel like a real partnership, where we both work to reach mutually satisfying resolutions to problems and seek opportunities for improvement.`` —Client Satisfaction Survey
``The migration of IWA Publishing to the Silverchair Platform has been an education in a very pleasant way. I am impressed by how the Silverchair team have applied themselves to find practical, workable solutions that enable us to achieve our goals. At the same time, the team at Silverchair have been very good company on our journey.`` —Rod Cookson, IWA Publishing
``Our partnership with Silverchair ensures that we not only keeps pace with current publishing enhancements and the expectations of our users, but push the boundaries of what OnePetro can become.`` —Rebekah Stacha, Assistant Director, Technical Publications, Society of Petroleum Engineers
``We appreciate Silverchair's collaborative partnership to help us achieve our strategic objectives.`` —Professor Richard Reece, Chair of the Board of Directors, Portland Press Limited
Headquartered in Charlottesville, Virginia, Silverchair is changing the way scientists, doctors, researchers, and professionals consume information. We design, deliver, and host distinctive sites and digital products that deliver our clients’ expert content.