Scholarly and professional publishers use the Silverchair Platform to create and manage distinctive online sites and products from their unique content.
Silverchair includes comprehensive product development and migration services, online management tools, and ongoing support to ensure publishers achieve their product vision.
Migrating to a new platform can appear to be a daunting task – but with our help it is in your reach. At Silverchair, we’ve migrated many publishers to the Silverchair Platform and have developed a comprehensive and repeatable system for successful migrations and launch. Our services include:
Content Validation and Loading
We provide fully-managed content preparation and loading services, or have your staff or partners use our powerful online content validation and loading tool to do it yourself. Either way you choose, all content is processed by our automated semantic enrichment system the moment it is loaded to add extra power to search, linking, and discoverability.
The Silverchair Platform includes standard hooks into CRM, advertising, federated search, content aggregators, reporting, and marketing systems. We also provide fully custom integration development to ensure all of your existing systems are tied closely to the platform.
Our designers have spent years watching and interviewing scholarly and professional users and have incorporated all that they’ve learned into our interfaces. We offer comprehensive design services anchored by your brand – or include your own designers for a collaborative effort.
Our configuration teams work closely with your product team to determine the Silverchair Platform features most valuable to your audience. Our team then fully constructs and deploys the initial launch version of your products.
Where your publications have unique needs not covered by existing Silverchair Platform features, we’ll work with your product owners to closely define and develop those features as a customization to your products.
Tech/Security Audit Support
As security and technical compliance gain more importance and visibility across the industry, Silverchair stands ready to support your security and IT teams with comprehensive documentation of our systems and security audit assistance.
Silverchair provides onsite and virtual training for publisher staff (and their agents) on our full suite of management tools both prior to and post-migration.
Fully Managed Launches
Silverchair executes a checklist of more than 150 activities at each launch to ensure full business continuity.
Your product vision doesn’t stop at launch, and neither does Silverchair’s support. Silverchair provides 24/7 production support as well as a dedicated team to assist your operational staff and perform additional product extensions.
Building on a tradition of editorial excellence, the JAMA Network brings JAMA, one of the most-cited and most recognized journals in the world, together with 11 specialty journals to offer enhanced access to the research, reviews, and perspectives shaping the future of medicine.View Case Study
A curriculum-based education tool used by 96% of U.S. general surgery residency programs, the SCORE Portal makes full use of Silverchair's education-focused features--including customizable course delivery, faculty-to-student assignments, self-assessment and testing, and administrative reporting.View Case Study
Funded in part by a grant from the National Institute on Deafness and Other Communication Disorders (NIDCD), CREd Library is a dynamic collection of resources – from journal articles to tools and multimedia interviews – designed to connect emerging and established scientists and CSD professionals with critical resources for accelerating clinical research, and it's all available free.View Case Study