The Silverchair Platform

Silverchair Platform

Scholarly and professional publishers use the Silverchair Platform to create and manage distinctive online sites and products from their unique content.

Silverchair includes comprehensive product development and migration services, online management tools, and ongoing support to ensure publishers achieve their product vision.

Key Advantages

1

Integrate and deliver scholarly and professional content from a single platform – journals, books, video, custom formats, and more.

  • Unlimited product & site creation from a single content repository
  • Built-in connections between products and sites in linking and search
  • Single, seamless SSO integration for customer authentication & entitlements
  • Single set of easy-to-master admin tools for publisher staff
  • Unified site and content analytics
  • You’ll never want to configure, administer, and maintain multiple platforms again!
2

Distinguish your content via comprehensive branding and provides flexible interfaces for all devices and content workflows.

  • Direct client control over all brand elements, site styles, and overall look & feel
  • All pages use Responsive Web Design (RWD) to automatically optimize display for mobile/tablet/desktop devices
  • Configurable display templates for common content types, with flexibility to create your own interfaces for custom content and workflows
3

Maximize the reach and ranking of your content by embedding the latest discoverability techniques.

  • Special focus on meeting the ever-evolving Google and Google Scholar recommendations – including SEO-friendly URLs with consistent structure, standardized document elements in html markup, pages optimized for mobile display and rapid load time, expertise in 301 redirects, delivery via HTTPS, top of the line javascript standards, and more.
  • Core integrations with scholarly and professional workflow tools (Google Scholar, CrossRef, PubMed, library discovery systems, and more)
4

Directly control site and product management in real-time.

  • Unlimited site and product creation/management from your content repository–launch new publications, promotional sites, topical sites, unique content combinations (and more) in just minutes
  • Supports the full gamut of existing and emerging publishing revenue models from traditional institutional and individual subscriptions to open access, freemium, pay-per-view/rental, advertising, and more
5

Improve your content production efficiency with easy-to-use content ingestion and semantic enrichment tools.

  • “Strict but fair” content ingestion tools ensure that your content is formatted correctly to display consistently
  • Validate and publish your content within minutes, or schedule it for a precise release time
  • Built-in semantic enrichment for all ingested content to automatically identify significant entities and topics for use in search, linking, reporting, and user profiling
6

Deliver on strict reliability, scalability, and performance guarantees.

  • Robust Service Level Agreements (SLAs) for uptime, speed, and support response times
  • High performance worldwide through built-in Cloud and CDN content delivery
7

Include robust coverage of global security and accessibility standards.

  • Including WCAG (AA), PCI, Section 508, EU Cookie Policies, OWASP Application Security Verification Standards, and more

Comprehensive Development and Migration Services

Migrating to a new platform can appear to be a daunting task – but with our help it is in your reach. At Silverchair, we’ve migrated many publishers to the Silverchair Platform and have developed a comprehensive and repeatable system for successful migrations and launch. Our services include:

  • Content Validation and Loading
    We provide fully-managed content preparation and loading services, or have your staff or partners use our powerful online content validation and loading tool to do it yourself. Either way you choose, all content is processed by our automated semantic enrichment system the moment it is loaded to add extra power to search, linking, and discoverability.

  • Tailored Integrations
    The Silverchair Platform includes standard hooks into CRM, advertising, federated search, content aggregators, reporting, and marketing systems.  We also provide fully custom integration development to ensure all of your existing systems are tied closely to the platform.

  • Product Design
    Our designers have spent years watching and interviewing scholarly and professional users and have incorporated all that they’ve learned into our interfaces. We offer comprehensive design services anchored by your brand – or include your own designers for a collaborative effort.

  • Full-Service Configuration
    Our configuration teams work closely with your product team to determine the Silverchair Platform features most valuable to your audience. Our team then fully constructs and deploys the initial launch version of your products.

  • Full-Service Customization
    Where your publications have unique needs not covered by existing Silverchair Platform features, we’ll work with your product owners to closely define and develop those features as a customization to your products.

  • Tech/Security Audit Support
    As security and technical compliance gain more importance and visibility across the industry, Silverchair stands ready to support your security and IT teams with comprehensive documentation of our systems and security audit assistance.

  • Tools Training
    Silverchair provides onsite and virtual training for publisher staff (and their agents) on our full suite of management tools both prior to and post-migration.

  • Fully Managed Launches
    Silverchair executes a checklist of more than 150 activities at each launch to ensure full business continuity.

The Best Support Team in the Business

Your product vision doesn’t stop at launch, and neither does Silverchair’s support.  Silverchair provides 24/7 production support as well as a dedicated team to assist your operational staff and perform additional product extensions.

  • What we Do

    The JAMA Network

    Building on a tradition of editorial excellence, the JAMA Network brings JAMA, one of the most-cited and most recognized journals in the world, together with 11 specialty journals to offer enhanced access to the research, reviews, and perspectives shaping the future of medicine.

    View Case Study
  • What we Do

    SCORE

    A curriculum-based education tool used by 96% of U.S. general surgery residency programs, the SCORE Portal makes full use of Silverchair's education-focused features--including customizable course delivery, faculty-to-student assignments, self-assessment and testing, and administrative reporting.

    View Case Study
  • What we Do

    ASHA CREd Library

    Funded in part by a grant from the National Institute on Deafness and Other Communication Disorders (NIDCD), CREd Library is a dynamic collection of resources – from journal articles to tools and multimedia interviews – designed to connect emerging and established scientists and CSD professionals with critical resources for accelerating clinical research, and it's all available free.

    View Case Study