Pass the Baton: How Customer Success Teams Win When Knowledge Flows
Customer Success is a team sport, and we are running a relay. Every runner matters, but so does the handoff.
Glean insights from our team and our partners, and get a closer look at Silverchair’s greatest asset: our people.
What it Really Means to be Client-Led in Platform Development
In the world of scholarly and professional publishing platforms, claiming to be “client-led” has become standard marketing language.
Building Face-to-Face Client Communities
The team is busy preparing for our big events on September 24-26: Platform Strategies, Fall Forum, and the ScholarOne Manuscripts Summit.
Team Spotlight: Meet Silverchair’s Newest Sales Team Members
As we continue to grow and evolve our services, bringing in experienced voices is essential to our success.
Silence and the Art of Shutting Up, or How I Learned to Stop Worrying and Love the Silence
Exploring how constant notifications, context switching, and the attention economy affect our dopamine pathways and mental well-being.
Release Notes: Strategy, Collaboration, and Transparency
As a product marketer, I spend much of my time thinking about how to communicate effectively with our clients.
Silverchair Goes Remote: A Farewell to “Old Reliable”
Learn more about the closing of our Charlottesville headquarters and transition to a fully remote, global organization.
ScholarOne the first 25 years: A retrospective
Witnessing the remarkable growth of this exceptional product over the past quarter century has truly been a privilege.
Navigating Reality in the Age of AI: A Scholarly Publishing Perspective
We're living in a world where artificial intelligence (AI) can create videos and voices that are hard to tell them apart from actual people.
What Got Us Here Won’t Get Us There: What Comes Next for Scholarly Conferences?
If your annual conference looks and feels the same as it did in 2019, you're not holding the line—you're falling behind.
SSP Shark Tank Recap: Investing in Scholarly Publishing
Read the recap of the SSP session "Scholarly Publishing Shark Tank: Where to Invest to Achieve Our Goals," complete with framework & pitches.
Webinar Recap: The Data Revolution, Part 2
In an increasingly complex digital landscape, scholarly publishers are awakening to a long-known truth: data is a core strategic asset.
Peer Review and Research Integrity as Defense Against Disinformation
Scholarly publishing today has to not only ensure accurate science is shared, but also uphold public trust in how that record is created.
Value & Values: Reflections on SSP 2025
Silverchairians share their reflections and takeaways from the 2025 Society for Scholarly Publishing (SSP) annual meeting.
Webinar Recap: The Data Revolution, Part 1
In today's publishing landscape, data is the foundation upon which successful organizations build their competitive advantage.
The Principles of Purpose-Driven Leadership: Staying Grounded in What Matters Most
Amid unprecedented volatility in scholarly publishing, Silverchair finds stability through purpose-driven leadership.
Silverchair & ScholarOne: A Match Made in History
Silverchair & ScholarOne began their journeys in the same place, seven years apart: Charlottesville, Virginia.
Growing high-quality research communities in uncertain times
A strong submission pipeline is the cornerstone of a sustainable publishing program and is the cultivation of a growing author community.
From Newbie to Advocate: What I’ve Learned About Scholarly Publishing Since Joining Silverchair
When I joined Silverchair, I was new to scholarly publishing. Now, it’s one of the most impactful & rewarding spaces I’ve worked in.
Tech Trends Deep Dive: Additional 2025 Publishing Predictions
Predictions for publishing in 2025 focus on enhancing creativity and authenticity in marketing, collaboration, and OA growth stabilization.
The True Value of In-Person Meetings
As I reflect on a 30 year-long career in publishing, what strikes me is that though. our industry isn’t unique in that the keys to success are the relation…
Webinar Recap: Integrity by Design
In an era of increasingly sophisticated research fraud and AI-enabled manipulation, the scholarly publishing industry is rallying to meet these challenges…
Silverchair’s Evolution through the Lens of Employee #2
Take a look at Silverchair's evolution through the account of our second employee as she approaches 30 years with the company.
Tech Trends Deep Dive: Compelling Use Cases for AI
AI's most compelling use cases in publishing include improving workflow efficiency, enhancing personalization, and democratizing access to tools and conten…
Tech Trends Deep Dive: Biggest Opportunities for Leveraging Data in 2025
In 2025, the biggest opportunity for leveraging data lies in breaking down silos, enabling personalized engagement and predictive analytics.
The evolution of research integrity solutions in ScholarOne
Scholarly publishing rests on three guiding principles: transparency, ethical research best practices, and rigorous peer review. These three principles are…
Webinar Recap: Preparing for the European Accessibility Act
Silverchair recently gathered experts from various organizations for a virtual discussion on accessibility standards, implementation strategies, and what l…
“Modernizing” ScholarOne: Strategies for Sustainability
Silverchair's strategic plan for modernizing ScholarOne Manuscripts through iterative improvements while maintaining workflow continuity for scholarly publ…
CLOCKSS joins the Silverchair Universe
CLOCKSS has officially joined the Silverchair Universe program, cementing the long-term partnership between the two organizations.
Energizing the ScholarOne Publisher Community
Community leads the way at Silverchair, and we're bringing those values to ScholarOne's publisher community.
Tech Trends Deep Dive: Digital Content Challenges
What challenges do publishers face when it comes to digital content in 2025, and how can we overcome those challenges?
2025 Platform Strategies Webinar Series
Join industry leaders for the 2025 Platform Strategies Webinar Series, focusing on accessibility, research integrity, and & strategy.
Strategic Partnerships in Action
Silverchair’s dedication to partnership is a true differentiator and is directly reflected in the Silverchair Universe partner program.
ScholarOne Manuscript’s 2025 Product Vision
Learn more about the strategies and priorities that the ScholarOne teams are focusing on for 2025 product development.
The Best Kind of Culture Shock: Integrating ScholarOne & Silverchair
Silverchair has been intentional in integrating ScholarOne teams into the new expanded org, leading to "the best kind of culture shock."
Tech Trends Deep Dive: Revenue Opportunities
What are the biggest opportunities for publishers to drive revenue with shifting economies and uncertain times ahead?
The X Factor: Silverchair’s Social Future
Silverchair is shuttering our social accounts on X and Facebook, focusing on channels that better align with our community and our values.
COUNTER 5.1: FAQs for the New Year
COUNTER 5.1 reports launch in January 2025, so we compiled a list of questions from publishers, librarians, and Silverchair team members.
Expanding the impact narrative to include transparent research practices
Open science practices such as data sharing, code sharing, and others, can increase impact but we have to measure their effectiveness.
Enhancing Accessibility: From ScholarOne to the Next Generation
Read about the ongoing efforts to prioritize accessibility in the ScholarOne platform and in future product development.
The “New” Silverchair: Brand Updates & New Logos
Silverchair’s recent acquisition of ScholarOne presented an opportunity to update our branding and introduce new logos.
Integrating for Innovation: Silverchair’s Vision for ScholarOne
Silverchair's CEO shares our vision for ScholarOne and how we can help publishers solve some of their greatest challenges.
PS 2024: The Trough of AI Disillusionment: What Have We Learned?
What have we learned from early ventures into AI, and how can that inform our AI disillusionment and the path forward?
PS 2024: What’s Your Strategy If There Is No Platform?
'What's your strategy if there is no platform?' This provocative question anchored a discussion challenging traditional publishing infrastructure assumptio…
PS 2024: Who Invests in Innovation?
The question of funding lies at the heart of scholarly publishing. As the industry evolves, who invests in innovation?
Agentic Frameworks: Observations from the Silverchair AI Lab
Hear what attendees of Platform Strategies 2024 had to say about the event, plus view the recordings & more!
PS 2024: The Polarity Between Transformative Vision & Practical Traction
Hear what attendees of Platform Strategies 2024 had to say about the event, plus view the recordings & more!
Assessing Real-World ROI: Tracing the True Value of Open Access Publishing
This blog recaps and OASPA session on how we define and measure open access impact and how to build a deeper understanding of long-term ROI.
Platform Strategies 2024: Attendee Reflections
Hear what attendees of Platform Strategies 2024 had to say about the event, plus view the recordings & more!
The Complexity of Multi-Tenant Platforms
A key element of building strong partnerships is navigating the polarity of being a multi-tenant platform serving multiple clients.
Platform Strategies 2024: Silverchairian Reflections
Last week, Silverchair hosted Platform Strategies 2024 in Washington, DC. The event was filled with inspiring conversations, thoughtful presentations, and…
The ABCs and Whys of “Containerless” Content
The future of content is containerless. How can publishers prepare their content for flexibility, reusability, and scalability?
A Customer-Centric Culture in Action
Silverchair’s commitment to fostering a customer-centric culture is evident in every aspect of our operations.
Taxonomy 101: The Hidden Structures Powering Content Discovery
Will taxonomies continue to be relevant as search and content discovery evolve? Let's review some innovative trends in taxonomies.
Cultivating Innovation: The Key to Sustained Growth
With all the changes taking place in scholarly publishing and the world at large, innovation is not just a buzzword—it’s a necessity.
The Silverchair Platform: Flexible & Open
As publishers adapt to open access changes, so does the Silverchair Platform, which enhances the discoverability, usability, & impact of OA content.
Preparing for the European Accessibility Act: Recommendations for Publishers
As the deadline for the European Accessibility Act Approaches, we encourage publishers to take proactive steps now to prepare.
Silverchair Fall Conference Preview
Fall conference season is upon us - find out where we’ll be (and when) and what you can expect to hear from us.
The Evolution of AI at Silverchair
Silverchair's AI Tech Lead looks at technological changes in artificial intelligence & the evolution of AI at Silverchair & in the industry.
CrowdStrike: Silverchair’s Incident Response in Action
The CrowdStrike incident is a good example of Silverchair’s sophisticated processes as well as our client-centric approach to communication.
The AI Lab: Six Months Later
Six months after the launch of the AI Lab, Silverchair shares our reflections on how it has evolved since its launch.
When are AI Products Good Enough to Release?
Silverchair's CTO shares where he sees AI going and some of the quality tradeoffs with deployment for content discovery and consumption
July 2024 AI Reading list
As the world experiments, innovates, & legislates around AI, we have gathered a reading list from the last few months.
Sensus Impact: Four-month checkup
Four months after the launch of Sensus Impact, we take a look at what we've achieved, where we're going, and the challenges we're solving.
Content Marketing in the Age of AI
At the AUPresses Annual Meeting in Montreal earlier this month, I moderated a panel of thought leaders bringing a variety of perspectives (author, universi…
Predicting the Future of Publishing Technology
How do publishing leaders think resources, technology, and partnerships will transform in the year ahead?
SSP 2024 Retrospective: From Inflection Points to GOATs
Read reflections, resources, and recaps from the 2024 SSP annual meeting in Boston - plus, GOAT photos!
The Other AI: A Reading List on Human Intelligence
For the SSP session, "The Other AI," panelists assembled a list of reading for those wishing to explore the topic of human intellience.
Emerging Technology Trends in 2024
How do publishing leaders think resources, technology, and partnerships will transform in the year ahead?
SSP Plane, Train, and Automobile Reads
Find Silverchair at the SSP 2024 conference in Boston, May 29-31. We'll be exhibiting, sponsoring, presenting, and more!
SSP 2024: Mapping the Future Together
Find Silverchair at the SSP 2024 conference in Boston, May 29-31. We'll be exhibiting, sponsoring, presenting, and more!
Ask the Team (part 2): AI in Scholarly Publishing
Learn about the Silverchair's team take on the potentials and pitfalls of AI applications in scholarly publishing.
Ask the Team (part 1): Developing AI Products
Read opinions on AI product development, the importance of experimentation, plus our team's take on the future of AI awards.
MEET OUR LEADERS: Sven Molter
Sven Molter joined Silverchair earlier this month, working closely with clients and internal teams to craft the vision for Silverchair’s products. Below, w…
Purpose & Adaptability in Work & Life
Hear how our new core value ("Innovate with Purpose & Adaptability) plays out in our work and in our lives.
April 2024 AI Reading Roundup
As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new monthly series. Scholarly…
Lightning Strikes Twice: Key Takeaways from Recent Conferences
Hear the reflections of our team from three pivotal spring 2024 conferences: NISO Plus, Researcher2Reader, & the London Book Fair.
Back to Basics? Content Delivery Shifts in 2024
How do publishing leaders think the year ahead will affect publishers' priorities for content delivery and dissemination?
March 2024 AI Reading Roundup
As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new series.
Sensus Impact 101: Everything you need to know
Sensus Impact provides centralized value reporting to help connect publishers and funders, making it easy to measure and report on impact.
Ancient AI: Can the history of artificial intelligence inform our future?
The history of artificial intelligence is longer than you might think. What can we learn to help chart the course of future development?
New Formats & AI Support: 2024 Content Priority Shifts
In the 2024 Publishing Tech Trends report, industry leaders weighed in on how approaches to content might change in 2024.
February 2024 AI Reading Roundup
As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, part of a new series.
Remember the Agile Manifesto? Creating Space for Individuals & Interactions
The Agile Manifesto prioritizes individuals, collaboration, & flexibility in software development: how can we intentionally foster that?
Building Back Stronger: Organizational and Career Resilience Demystified
In the face of uncertainty, the question of how to maintain resilience is more relevant than ever for scholarly publishing professionals.
How AI Will Transform Scholarly Publishing
In the 2024 Publishing Tech Trends report, industry leaders predicted how AI would affect areas of scholarly publishing specifically.
2023 Publisher Working Groups, + 2024 Preview
Hear insights from Silverchair's 2023 Publisher Working Groups as well as our plans for what 2024 has in store.
Chess, Go, and the Tipping Point of AI
The emerging capabilities of AI are challenging our existing theories of intelligence. Good examples of this are the games chess & Go.
Silverchair Product: 2023 Retro & 2024 Preview
In this post, we highlight some of the most notable product achievements from 2023 below, as well as a look at what we’re planning for 2024.
January 2024 AI Reading Roundup
As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fifth in a new monthly series. (Rea…
2024 Tech Trends: Be fast followers & make small bets
Last week, Silverchair & Hum released the third annual Publishing Tech Trends report, which brings together insights and predictions from 17 industry l…
Innovate with Purpose & Adaptability: Silverchair’s New Core Value
2023 was a watershed year in many ways. Over the course of that year, AI has begun to transform every area of our lives, and the change doesn’t seem to...
December AI Reading Roundup
As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fourth in a new monthly series. (Re…
Inside the AI Transformation Team
Earlier this year, recognizing the accelerating need for learning and applying artificial intelligence (AI) and large language models (LLMs), Silverchair f…
Platform Strategies 2023 Recap: Breakout Sessions
PS23 breakout rooms offered a chance for structured, smaller-group discussions on specific industry topics. Check out our notes and takeaways.
November AI Reading Roundup
Each month we share....
Platform Strategies 2023: Shifts in Scholarly Publishing
At Platform Strategies, we asked attendees “What do you anticipate to be the biggest shift in scholarly publishing in the coming year?”
Platform Strategies Recap: Stable but Unsustainable
This roundtable discussion gathers some of our industry’s leaders to discuss how they're grappling with the primary challenges in publishing.
Meet our Leaders: Emilie Delquié
Emilie Delquié joined Silverchair full time in September, working closely with clients through a variety of events and other engagements. Below we asked ab…
Upskilling for an AI-Integrated Workforce
Embracing AI means not only implementing technologies, but also bringing our people along the change curve.
Platform Strategies Recap: Coopetition
This panel discusses potential challenges for businesses creating their own paths forward through transformational partnership models.
Platform Strategies Recap: Digital to Data
This session brought together industry leaders who are navigating an altered publishing landscape from a variety of angles.
Platform Strategies Recap: AI in Scholarly Publishing Panel
This panel discussed how artificial intelligence and large language models have the potential to change every aspect of scholarly publishing.
UX Design & Principles in Action
This blog details a few key UX releases Silverchair has worked on in the last year, and how various UX principles have come into play.
AI Reading Roundup: October 2023
We gathered a reading list from the last month to stay up to date on how AI, LLMs, & ML are set to disrupt every aspect of our lives.
Platform Strategies: Attendees Share Their Takeaways
Hear from attendees of the 2023 Platform Strategies event as they share their takeaways from the meeting.
2023 Fall Conference Season Recaps
Fall conference season is in full swing and our team has had a blast learning and connecting with industry colleagues. In addition to hosting our own indus…
Behind the Scenes: Security
Our team ensures that our publisher sites are secure, available, and stable. In this blog, we share insights on the security efforts.
Not Your Mother’s Migration: Complexities and Opportunities
This blog offers a detailed look at the complexities and opportunities of a major content migration, the largest in Silverchair history.
Platform Strategies: Silverchairians Share Their Takeaways
Following our Platform Strategies event in September, our very own Silverchairians share their thoughts on the not-to-be-missed event.
AI READING ROUNDUP: September 2023
AI, LLMs, and machine learning are set to disrupt every aspects of our lives, from the way we live to the way we consume information, and from the way we..…
Introducing Sensus Impact’s Community of Practice
This summer, Silverchair convened the first meeting of the Sensus Impact Community of Practice. In the lead-up to this meeting, individuals from over 30 or…
Sustainable Strategies: Globally Responsible Event Planning
Silverchair is committed to ensuring that the environmental & societal impact of our in-person events reflects our values.
Enhancing Publisher Content Through Semantic Enrichment
Semantic enrichment at Silverchair is led by Taxonomy Manager, Morgan James Eaton, whose library science background is complemented by his expertise in pha…
AI Reading Roundup: August 2023
AI, LLMs, and machine learning are set to disrupt every aspects of our lives, from the way we live to the way we consume information, and from the way we..…
Silverchair: A Company History
For 30+ years, Silverchair’s products and services have evolved in concert with the needs of our clients and the markets they serve.
Agile Work Environments: Prioritizing People in the Best and Worst of Times
Learn about where we've been and where we're going with fostering a people-centered agile work environment.
The Impacts of a Personalized Learning Curriculum
Learn about the implementation of personalized learning in the curriculum at Boston University School of Medicine & the impact this has had.
Platform Strategies 2023: Session Details
Next month, Silverchair’s Platform Strategies meeting returns to Washington, DC. The agenda shines a spotlight on the Fall’s biggest trends in…
Career Development and Networking for Introverted Leaders
This blog shares insights and recommendations around the specific challenges & benefits of being an introvert when in leadership positions.
How Has Technology Changed Education?
This talk highlights the ways technology is changing education and the impact on learning approaches by students in medical education.
Mobile End-User Considerations & Research Guidance
Appetizing Your Content: the team discusses end-user considerations, research tips, and advice for publishers.
Fostering Cohesion & Collaboration: Insights from Long-Term Partnership
In this Strategies Spotlight: Appetizing Your Content, panelists shared their takeaways from their collaborative project.
Case study: JAMA Network Reveals the value of their data with PSI Metrics
PSI, a partner in the Silverchair Universe program, recently partnered with the JAMA Network to leverage PSI Metrics in identifying OA usage of their estee…
SSP 2023: Transforming our Communities
Our flights are booked, our swag is ordered, our dinners are scheduled—it must be SSP season! This year’s Society for Scholarly Publishing Annual Meeting w…
Community-Led Growth – a Major Strategy for 2023
This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. Communities are in the spotli…
Unlock the potential of your platform with zero- & first-party affinities
As publishers strive to compete for users with the ever-growing torrent of content available online, it has become increasingly important to know your user…
User Journeys, Security, Innovation, & Other 2023 Trends
In our second annual Publishing Technology Trends report (created in collaboration with our friends at Hum), Silverchair’s President, Will Schweitzer…
Getting Started on your Digital Meeting Content Strategy
Industry professionals advice for organizations just getting started on their digital meeting content strategy.
Demystifying Migrations, Part 2: Insights Into the Platform Migration Process
A platform migration is no longer the headache it once was. This post shares the key stages of our standard migration process.
2023 Publisher Working Groups
Read more about Silverchair's 2023 Publisher Working Groups—topical committees gathered to collaborate on key issues, trends, & functionality.
Demystifying Migrations, Part 1: What to Expect When Expecting a Migration
Mention a platform migration in a room full of publishers, and you’re likely to notice a ripple of shivers through the crowd – PTSD from previous experienc…
Approaches to Conference Content Durability
As academic and scientific meetings have moved online over the last few years, publishers have a unique opportunity to capture even more of the research li…
2022 Product Innovation at Silverchair
Review Silverchair's most notable product innovation updates from 2022, thanks to our constant cycle of improvements and new functionality.
2023 Content Trends
Hear what trends around scholarly and professional content industry leaders expect to drive change in 2023.
User Privacy Rights: what publishers need to know
Understanding the rights of individuals as mandated by various global data privacy laws is an urgent need for publishers.
Reflections from the 2022 Silverchair Summit
Last month, Silverchair convened not one but TWO major community events (oh, and sponsored / co-organized a Charlottesville community event as well!). One…
Reflections on the 2022 Silverchair Fall Forum
After three years of virtual events, last week we convened our client community in our hometown for two days of education, collaboration, and relationship-…
Sustaining Community: Environmental Practices at the 2022 Fall Forum
As we prepare to welcome clients to our first in-person meeting since the pandemic, we're also mindful of our sustainable event practices.
Professional Development at Silverchair
Silverchair is committed to creating a thriving workplace, which means intentionally developing the unique potential of each person.
Selling Without Selling Out: Selecting an Investor With Intelligence and Integrity
As you know by now, Silverchair recently selected Thompson Street Capital Partners to help accelerate our company’s plans for greater growth and impa…
An Interview with Will Schweitzer
Silverchair recently announced a new capital partnership as well as the appointment of Will Schweitzer (previously Chief Product & Customer Success Off…
EXCERPTS: Tech Trends in Digital Transformation
As a part of this year’s Platform Strategies Webinar Series, Silverchair hosted Will Schweitzer (Chief Product and Customer Success Officer at Silverchair)…
Silverchair’s Strengths-Based Reviews Unlock Passion and Potential
The research supports what all great leaders understand: there is no leverage in weakness. This is why Silverchair adopted a strengths-based approach to pe…
The urgency of personalization for publishers
The past two years have ushered in tremendous change in the ways people communicate, connect, and consume content online. The pandemic has expedited the tr…
SSP 2022 Reflections: Building a More Connected Scholarly Community
Last week, members of the Silverchair and Hum teams travelled to Chicago for the Society for Scholarly Publishing (SSP) meeting, the first in-person confer…
Composer Snapshots: Silverchair & Client Perspectives
You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more c…
SSP 2022: Reconnecting IRL with our Community
Over the last 2+ years, we’ve been privileged to learn just how resilient Silverchair’s communities are. Our team members, clients, and industry colleagues…
Spotlight: The Silverchair Women & Allies Network
Several years ago, after-work gatherings of several Silverchair women started to morph into standing get-togethers prompting insightful discussions, shared…
Wellness at Silverchair
Silverchair is committed to supporting our team members not just as employees through professional development and role support, but as whole people. This…
Spotlight: DevOps at Silverchair
DevOps (short for “Developer Operations”) is at its essence about empowering developers and development teams. At Silverchair, we feel that everyone should…
Silverchair’s Hybrid Work Environment
Since the pandemic, Silverchair has implemented a fully hybrid working model. This allows Silverchairians to come into the office or work from home, depend…
Leveraging Content in 2022
Publishers sit on a treasure trove of content and data, which means no shortage of product and audience opportunities, but also means no shortage of comple…
Silverchair’s Office: Our (Physical) Workplace of the Future
Silverchair is proud to offer absolute flexibility to our people – fully embracing remote work while also offering a comfortable and beautiful cowork…
Silverchair & The American Medical Association: A Case Study on the Retained Development Team Model
Silverchair serves a range of scholarly and professional publishers, from independent association publishers with a single journal, to aggregators who in t…
2021 Silverchair Retrospective
If the theme of 2020 was pivoting and planning, 2021 moved beyond adapting to the changes brought on by the pandemic and other factors and on to growing an…
All Your Content in One Place (But Not All at Once)
It used to be that when approaching any significant change regarding a publisher’s content—whether it be metadata clean-up, format conversion to a newer st…
Diversity, Equity, & Inclusion at Silverchair
Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their posi…
Remote & Hybrid Work Reading List
Since the start of the pandemic, when our office-centered workforce went fully remote overnight, Silverchair has been continuously engaged in learning, lis…
Promoting Organizational Health through Explicit Hybrid Work Norms
Over the last two years, we have developed work norms to maintain health and balance as we continue to evolve our hybrid workplace.
Working at Silverchair: Corporate Perks
Beyond our incredible culture, there are many very tangible "extra" benefits to being a Silvercharian, some of which we've outlined here.
Silverchair Universe Spotlight: PSI
The Silverchair Universe is a framework of complementary products and services that publishers may choose to integrate with the Silverchair Platform. Unive…
An Executive’s Guide to Kickstarting Digital Transformation
Silverchair’s sister company, Hum, recently release a new whitepaper, “An Executive’s Guide to Kickstarting Digital Transformation.…
Guest Post: So, what do I do with all these videos now?!
This guest blog is written by Jessica Lawrence-Hurt, Chief Marketing Officer at Cadmore Media, a partner in the Silverchair Universe program. If you’re lik…
How Publishers Can Use AI to Capitalize on Trending News Topics
This guest blog is from Yewno Inc., a partner in the Silverchair Universe program. How do publishers, specifically publishers of scholarly content, link th…
Do research-paper recommendations work?
This guest blog is written by Michael Upshall, Head of Sales & Business Development at UNSILO, a partner in the Silverchair Universe program. Most cont…
Working at Silverchair: Why we love being headquartered in Cville
Since our founding in 1993, Silverchair has been headquartered in Charlottesville, Virginia. Over the years, we expanded to include several remote employee…
National Intern Day: Marketing Corner
In honor of National Intern Day (July 29th) Silverchair’s Forge Summer Intern, Mary Larkin Douthitt, joined Director of Marketing Stephanie Lovegrove Hanse…
Get to Know the Team: What we love about Silverchair
As Silverchair clients know, in each of our sprintly (every 3 weeks) platform release notes emails, we feature a spotlight on a Silverchair staff member. T…
2021 Publisher Working Groups
As part of Silverchair’s ongoing dedication to partnership, we convene specialized Publisher Working Groups for 4-6 month periods, centered on topics…
Getting Back to “Business as Usual” – A Framework
In May, Silverchair hosted Lauren Kane (Chief Strategy Officer of Morressier) and Will Schweitzer (Chief Product and Customer Success Officer of Silverchai…
Silverchair’s Workplace of the Future Comes Into Sharper Focus
Silverchair recently captured the ways our people are thinking about re-engaging with our headquarters and face-to-face with one another. What we learned a…
2020 Publisher Working Groups: University Presses
Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focu…
2020 Publisher Working Groups: Curation & Commerce
Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focu…
Now hosting: “Persephone Ascending,” A Multi-site Group Show of Virginia Women Artists
Silverchair is proud to be hosting local artist Barbara MacCallum as part of Persephone Ascending, a multi-site show of Virginia women artists. Persephone…
Earth Day and the Earth Sciences: Connecting Geology and Sustainability
This guest post is authored by Phoebe McMellon, CEO of GeoScienceWorld For well over a year, the world’s attention has been focused on the COVID-19 pandemi…
2020 Publisher Working Groups: Future First-Class Objects
Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focu…
Announcing the 2021 Platform Strategies Webinar Series
Learn more about the 2021 event series (including what makes this year special), then register for all four FREE events.
2020 Publisher Working Groups: Text and Data Mining
Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focu…
Noise vs. Knowledge
This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. For all knowledge industries,…
How to Make Video Meetings Less Terrible
Since ubiquitous video meetings are here to stay, how can we bring a measure of sensibility and humanity to these interactions?
Innovation to Revive a Declining Publishing Model
Silverchair CEO Thane Kerner asks "What are the innovations that could help transform a declining revenue model?"
Employee Appreciation Day 2021
In honor of Employee Appreciation Day, Silverchair’s executive team shared the messages below with our team. (Tim Barton, President) The idea of ‘Em…
Knowledge Graphs and Academic Publishing: Providing a Framework and Context for Your Content
This guest blog is written by Ruth Pickering, COO of Yewno Inc., a partner in the Silverchair Universe program. Knowledge is essential to human culture. Sy…
Content Diversity & Platform Development: Strategies for Supporting New Formats
Silverchair hosts many content types in addition to custom-built learning tools, so content diversity is a perennial part of our strategy.
Here to Stay: Planning for the Remote Hybrid Future
We recently surveyed Silverchairians to find out how we were feeling about our current & future working arrangements. Here’s what we learned.
Content Clarity: Audit, Analysis, and Insight Into Your Content Library
This guest blog is written by Marianne Calilhanna and Brian Trombley of Data Conversion Laboratory, a partner in the Silverchair Universe program. It’s dif…
2020 in Hindsight: A Silverchair Retrospective
The success of Silverchair has always been based on the relationships we build, and for all the turmoil that 2020 brought, it also provided opportunities f…
New Year’s Evolutions: Tips & Tricks for Publishers
It’s the start of a new year, and for many of us, simply getting through 2020 is enough of an achievement. But if you are ready to hit the ground...
VIDEO BLOG: A behind-the-scenes interview about the new Silverchair Composer
Silverchair recently announced the launch of Composer, a new authoring product that extends first-class publication treatment to content such as blogs, com…
Community Spotlight: Giving Back in the Year of Pandemic
2020 has thrown into the spotlight the many individuals and organizations committed to helping others. Read more about those efforts.
Zero-party data: Capturing user attention and selling Products
Publishers can effectively use self-reported user preference data along with behavioral insights to build relationships with their users.
Fun Facts: Get to Know the Silverchair Team
Read a sampling of Silverchair employee “Fun Facts” to learn more about the diverse interests and background of our multi-talented workforce.
Empathetic Leadership: How business leaders can build trust online
This guest blog is written by Christopher Sprenger, Head of Solutions at Zapnito, a partner in the Silverchair Universe program. Photo by Markus Spiske on…
AI vs IA: How Will Humans and Technologies Interplay in the Future of Scholarly Communication?
Excerpts from CEO of Digital Science Daniel Hook's presentation about the preconceived biases, history, and advancement of AI.
The Importance of Original Content in Digital Marketing
Content marketing requires a focus on the creation of unique content. Use a duplicate content checker to check for duplicate content online.
Efficient & Scalable: Three Areas to Focus on as You Adapt Your Publishing Business
At Platform Strategies 2019, Alison Mudditt, CEO of PLOS, discussed the infrastructure, technology, & relationships needed to adapt to market changes.
Onward & Upward: SSP New Directions Seminar Recap
Explore our notes and takeaways from the "2020 SSP Virtual Seminar: New Directions in Scholarly Publishing."
Lasting Effects – What the Pandemic Will & Won’t Change
Change and adaptation have been a near constant in 2020, but which changes will we carry forward and which abandon?
Client Spotlight: The American Medical Association / JAMA Network™
Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and asso…
Unified Platforms and the rise of Contextual Advertising
This guest blog is written by Alexander Golubowitsch, Managing Director and Co-Founder at PubGrade, a partner in the Silverchair Universe program. Despite…
Open for Business: Open Access, Open Science, and the Silverchair Platform
Silverchair is intentional about approaching all publisher solutions in a business-model-agnostic manner. Learn more about our approach.
Client Spotlight: The American Association of Critical-Care Nurses
Silverchair works with some of the most prestigious names in scholarly and professional information, spanning the worlds of professional societies and asso…
How publishers can drive FAIR data excellence
This guest blog is written by Alan Hyndman, Marketing Director at Figshare, a partner in the Silverchair Universe Program. In the last decade, we’ve seen r…
Charting the Future: Platform Development at Silverchair
The Silverchair Platform Development Plan is comprised of four categories, with new platform functionality or enhancements released every three weeks.
Coronavirus, text-to-speech, and the future of distance learning
This guest blog is written by Amy Foxwell of ReadSpeaker, a partner in the Silverchair Universe Program. In these months of upheaval, one wonders if life w…
The Future of AI: Innovation, Monetization, & the Rise of China
“I think the biggest global challenge for publishers is going to be the disruption that is coming from technology on all sides, both in terms of getting pe…
Thinking Holistically About Content: Society Street Webinar Recap
In early July, Society Street hosted Paul Gee, Vice President of Product Management and Development for the JAMA Network, and Julie Gill, Vice President an…
From Our Shelves: A Silverchair Reading List
Summer is here and despite the fact that most of our “vacations” are taking us no further than our guest bedrooms, we’re making time to step away from work…
Using AI Tools for Recommendations
This guest blog is written by Michael Upshall, Head of Sales and Business Development for UNSILO, a CACTUS brand, and a partner in the Silverchair Universe…
Content Marketing for Scholarly Publishers: Leveraging Your Strongest Asset
Content marketing has replaced traditional advertising in nearly every industry. Scholarly publishers have a unique advantage in adapting to this trend, si…
Analytics to Action: How Recent Changes to Google Analytics Affect How Publishers Are Able to Understand and Convert their Audiences
This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program. To know that an article was viewed o…
How AI Mimics the Complexity of the Human Mind in Discovery
This guest blog is written by Manisha Bolina, Channel Partner Manager – International, at Yewno, a partner in the Silverchair Universe program. Disco…
The Positive Side Effects of a Platform Migration
Selecting the best platform for your organization and partnering with service providers who have deep experience results in a healthy digital transformatio…
Virtual Culture Club: Hiring & Onboarding in a Remote Environment
When asked what people like most about working at Silverchair, the top two responses are the culture and the people. Our culture isn’t something that…
Altmetric vs. Dimensions Badges: Understanding the Full Story About Research
This guest blog is written by Cathy Holland, Director, Global Publisher Business Development at Digital Science, a partner in the Silverchair Universe prog…
Earth Day 2020: Sustaining a Sustainable Office Environment
The office that I care for is now almost 100% remote. As Silverchair has settled into tele-working, perhaps a few folks are undergoing mild withdraw sympto…
Convert Readers to an Engaged Audience with Content Discovery
This guest blog is written by Lea Aliperta Mourissoux, Head of Marketing at Bibblio, a partner in the Silverchair Universe program. In the past few months…
Why online-only event communities don’t have to be a consolation prize: 10 reasons why they beat in-person events
In the age of event cancellations, Silverchair Universe partner Zapnito looks at why virtual events can be better than in-person events.
Thank you for joining the Silverchair community
As another year has drawn to an end, we would like to thank you for putting your trust in us by joining our cohort of prestigious clients. The success of..…
Platform Strategies 2019 – What I’m Looking Forward To: Part 7
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Jon Meadows, Director, Software Engineering…
Platform Strategies 2019 – What I’m Looking Forward To: Part 6
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Susan Pastore, Director, Business Developme…
Platform Strategies 2019 – What I’m Looking Forward To: Part 5
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Craig Griffin, Solutions Engineer.
Platform Strategies 2019 – What I’m Looking Forward To: Part 4
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Lisa Cunningham, Product Delivery Manager.
Platform Strategies 2019 – What I’m Looking Forward To: Part 3
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Dustin Smith, Director of New Product Devel…
Platform Strategies 2019 – A Compelling Agenda is Taking Shape
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Will Schweitzer, Senior Vice President, Pro…
Platform Strategies 2019 – What I’m Looking Forward To: Part 2
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Sarah Heid, Director of Customer Success.
Platform Strategies 2019 – What I’m Looking Forward To: Part 1
Learn more about the topics covered at Silverchair's Platform Strategies 2019 through this blog post written by Will Schweitzer, SVP of Product Management.
Plan S: Why Collaboration Will Prove Key to Successful Compliance
Silverchair Universe partner Dimensions looks at why collaboration will prove key to successful Plan S compliance, with specific, actionable suggestions.
The Vital Importance of Discovery in Scholarly Publishing
This guest blog from TrendMD looks at how researchers stay on top of new developments in a fast-moving field, according to recent industry reports.
Developing Developers: The Paths to Coding Software as a Career
Silverchair's Recruiter offers a high-level overview of what it means to be a developer and resources for your journey to software development.
The Data Opportunities for Publishers in 2019
Silverchair Universe partner figshare reflects on how the open data movement has matured over 2018 and the opportunities it creates for publishers in 2019.
Inspire, Catalyze, and Support: the Silverchair Workplace
Like many of the other big forces in life, the workplace is a powerful feedback loop that has a profound impact on our rate of growth and fulfillment.
Protecting Your Work: Tracking Content Use for Plagiarism and Citation
Both giving & receiving credit for unique content ensures that your work is protected and that your research remains in-line with citation best practices.
Agency, Motivation, and Learning
In approaching performance management and career goals, we must understand the role our agency plays in our orientation to growth and development.
Opportunities in Data: Using, Verifying, and Protecting Information in an Era When “Data is King”
This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program. We collectively operate in a world…
Why a Seamless Learner Experience is Critical for Continuing Education
As the demand for online CE increases, education providers are seeking technologies that meet the needs of their learners.
Reflections from Platform Strategies 2018, Part 3
Silverchair President Tim Barton reflects on his takeaways from Platform Strategies 2018 and the areas we look forward to exploring more in the aftermath.
Profeza Joins the Silverchair Universe to Encourage Reuse of Research Content
Silverchair announced today the addition of Profeza to the Silverchair Universe to encourage the reuse and reproducibility of additional research objects.
Reflections from Platform Strategies 2018, Part 2
We’re delighted to share more reflections from our team on the incredible insights shared during Platform Strategies 2018.
Reflections from Platform Strategies 2018, Part 1
Silverchair attendees offer their reflections, lessons learned, and new directives from the inaugural Platform Strategies meeting.
Software Company in a Hardware Store: A History of the Silverchair Offices
Since our founding in 1993, Silverchair has been located in Charlottesville, VA--learn more about our building's unique history.
Silverchair Spotlight: A Q&A with Silverchair President, Tim Barton
Learn more about our new president Tim Barton's background, his experience at Silverchair thus far, and his vision for the future.
The Path to Annotation for Researchers and Publishers
This guest blog is written by Heather Staines, Director of Partnerships at Hypothesis, a partner in the Silverchair Universe program.
The Need for Engaging, Immediate Citation Reporting
As an immediate, visual representation of citations, Dimensions badges help Silverchair clients showcase the value of their content.
Variable Font Technology
A new joint venture by Google, Apple, Adobe, and Microsoft will revolutionize web typography: variable fonts.
Agile Development at Silverchair: Program Increments
In 2018 Silverchair has introduced Program Increments into our sprint (3-week) cadence to align teams' capacity, business scope, and delivery value.
Accessibility at Silverchair
Silverchair has prioritized accessibility internally for years, and aims for AA WCAG compliance in all of our online products. Read more about our process.
UX Design at Silverchair
Silverchair’s User Experience (UX) team touches virtually every aspect of the product development lifecycle.
Silverchair Universe: Video Blog Update
Wes Royer, Director of Product, gives background on our exciting new program, Silverchair, Universe, what we've been working on, & what to look for in 2018…
Silverchair’s Design & Marketing Teams Take Home Awards
Last night at the AMA’s Central VA Excellence in Marketing Awards, Silverchair won awards for Broadcast Marketing and Print Collateral design.
The Benefits & Balance of Scale: Strategies 2017 Recap
Last month's Silverchair Strategies was a rewarding day of interaction and feedback. Here's a look back at the day's offerings.
Silverchair Insights: ALPSP Video Blog
CTO Jake Zarnegar reflects on the 2017 Association of Learned and Professional Society Publishers (ALPSP) annual meeting in Noordwijk, the Netherlands.
Silverchair Insights: Identifying “Toil”
Silverchair looks at the concept of "toil" as an idea to use while we reflect on how we're spending our time and consider where and how we can improve.
Silverchair Insights: Scrum Fundamentals & Agile Governance Survey
The results of a recent survey confirm that Silverchair has the commitment, understanding, and discipline required for Agile Software Development.
Silverchair Insights: Incident Management at Silverchair: Root Cause Analysis
Silverchair has recently improved and strengthened our Incident Management Processes, which now include a root cause analysis.
From the Silverchair blog: “Why?”—A Question to Define Success & Add Value
Delivering value to our clients is a top priority, and asking why and knowing when it's appropriate to say no are pieces of the value puzzle.
Silverchair Insights: Communities of Practice
A community of practice provides an organized way for people who are in the same role or who want to learn together to form around their shared goals.
Silverchair Insights: Provider vs. Partner
There is a big difference between being a “provider” and a “partner”. It’s what differentiates Silverchair from our competitors.
Silverchair Insights: Getting Behind the Wheel – Professional Goals Setting
With 2017 almost 1/3 of the way done, now is a good time to take stock of the professional goals laid out as the year began.
Silverchair Insights: Working in Teams
At any company where small scrum teams operate, the typical buzzwords are teamwork and collaboration. But what about tension, disagreement, and debate?