NEWS & EVENTS

Continuous & Content-Rich: A Review of Medical Education Technology Needs & Opportunities

Among Silverchair’s clients is a prestigious group of medical education providers who deliver many high-profile products on the Silverchair Platform. In recent years, our teams have identified unique challenges and opportunities in the area of medical education technology. To better serve our clients and their...
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For Silverchair Clients: Full Data Privacy White Paper

Yesterday, Silverchair released a new white paper, “Data Privacy for Publishers: Getting ahead of the evolving global landscape,” designed to be a simple, accessible guide to help scholarly publishers prepare for and respond to common questions around the major global data privacy regulations. In it,...
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Migrating from Universal Analytics to Google Analytics 4 (GA4)

On July 1, 2023, Google Universal Analytics (UA) will stop processing new hits. Google has replaced Universal Analytics with a new product called Google Analytics 4, or GA4 for short. GA4 is already available, and publishers already using Google Tag Manager may upgrade to GA4...
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Introducing the new Platform Development Request process

Those who attended Forum last week got a sneak peek of the new Platform Development Request process, or “PDR” for short. As of today, this functionality has been rolled out to the Client Services portal, allowing you to share your platform feature ideas with the...
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PI21 Zipline Enhancements

In PI21, Silverchair made changes to Zipline to improve performance, specifically: Archiving packages older than one year Reasoning: Archiving package metadata older than one year greatly reduces the amount of data that Zipline filters through when a user searches for packages and yields significant performance...
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Silverchair + TSCP

Thanks to you and your fellow publishers, Silverchair’s success has accelerated in recent years. We have grown by nearly 40% since 2019, as our community has expanded to include more than 420 publishers. This expansion benefits each of our clients, as it provides more aggregate...
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ICYMI: First-Party Affinity Service

In Sprint 205, Silverchair released our engagement-based affinity service into the Silverchair Platform Theme to allow Silverchair publishers to leverage user- and content-based metrics for business decisions. Silverchair’s First-Party Affinity Service surfaces personalized recommendations for content in a widget on the front end, encouraging users...
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GDPR & User Privacy Resources for Publishers

In June, Silverchair hosted Emilie David (Director, Copyright, Licensing & Special Projects at Science/AAAS) for a discussion on how publishers are taking on GDPR and user privacy policy compliance (watch the recording here). Many publishers are leaning on a wide range of resources along their...
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Dear Composer: A Love Letter from a Silverchair BA

You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more clients have begun using the tool, our teams have also become more familiar with it, exploring its extensive functionality and discovering tricks for...
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New resource & upcoming enhancements: Accessibility at Silverchair

Silverchair has prioritized accessibility for years, having designed, developed, and hosted federal government sites that legally required 508 Compliance, such as Patient Safety Network and National Guideline Clearinghouse. Today, AA WCAG 2.1 compliance is instilled into our platform’s codebase, which supports over 1300 journals, 8...
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PI 20 Preview

Spring has sprung in Charlottesville and we’re nearly one full sprint into PI 20. While some roadmap projects were sidelined in the first two months of the year, we’re charging forward with some really exciting stuff the next few months. We have been holding very...
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Announcing the 2022 Silverchair Forum Events!

As you know, one of Silverchair’s primary values centers on actively cultivating our client and industry communities, which is why we are so delighted to announce the 2022 lineup of client community events! This year’s agenda is based on your feedback and requests, and we...
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Introducing: Ask the Community

Launched in 2021, the Forum Hub was designed to serve as just that: a hub for Silverchair clients to access important info and resources, and to hear directly from us. The Forum Hub also includes an opt-in client directory to help our publishers connect with...
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Takeaways: Silverchair 2021 Client Surveys

In 2021, Silverchair conducted two different client surveys. In August, we hired DeltaThink to interview individuals at a representative subset of clients for in-depth discussions to deepen our understanding of client painpoints, market perception, and differentiators. Then in October, we sent out our annual Client...
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PI 18 Recap

In Program Increment 18, which ran from late September through mid-December, the Silverchair team closed out the year by delivering several valuable platform enhancements, including: Adding new configurations and features to Silverchair Composer Upgrading the Silverchair Platform’s SOLR core to version  8.0 Rolling out support...
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PI 19 preview

2022 is already off to a roaring start here at Silverchair. The first quarter of this year will be dedicated to some projects to enable exciting new builds, as well as some preparation work to ensure a strong foundation to promising longterm 2022 projects. At...
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2021 Publisher Working Group Updates

It’s already November, and our latest cohort of Publisher Working Groups have been engaging in insightful and productive discussions in the latter half of the year. Below is a recap of recent activities and future meeting topics. Gray Literature Topic: Digital meeting artifact needs Highlights:...
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Staff Spotlight: Matt Abraham

Each sprint we feature a spotlight on a Silverchairian to help clients get to know more about the people you work with on a day-to-day basis.  Matt Abraham Job Title: Business Analyst Describe your role at Silverchair in a nutshell. As a BA, variety is the spice...
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PI 17 Recap

It’s hard to believe fall is here and that we’re all starting to plan for the holiday season. This hasn’t slowed down Team Silverchair, and we delivered some great features in PI 17 (sprints 201-203, running from July 13 to October 4). In sprint 201...
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Silverchair Analytics Upgrade

Earlier this year, we launched Silverchair Analytics, a new analytics solution that leveraged live data streams to give real-time insights to publishers. As with all Silverchair offerings, Silverchair Analytics is continuously improved and enjoys a full development plan as we respond to client input and market developments....
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PI 18 Preview

It’s hard to believe it, but we’ve just completed the first sprint of our last PI of 2021. This has been a year with a few pivots in regards to platform projects due to shifting budgets and priorities, but we’re ending the year on a...
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2021 Fall Forum: Background & Agenda

Over the past six months, we’ve enjoyed having the opportunity to regularly engage with you on key platform and industry topics through the Silverchair Forum @Home and Platform Strategies Webinar Series events. The virtual format of these events have made it easier to host these...
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Analytics 101: Recording & Additional Resources

Watch the recording from the August 2021 Silverchair Forum event and explore the resources below to help answer your data questions and more. Further reading & resources: Silverchair’s Google Analytics Starter Guide Delta Think’s Open Access & Data Analytics Tool Open access book usage data...
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Introducing the NEW Silverchair Platform User Guides

Connected to the launch of the Tools Portal is the release of redesigned, updated, and upgraded Silverchair Platform Tool User Guides. The project to refresh our user guides has been underway for many months and includes new internal processes for ensuring that these materials stay...
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PI 17 Preview

While it may be the summer doldrums in Virginia right now, Silverchairians are filling these dog days of summer with tireless work to cross items off of our list for 2021 completion. Ahead of us in PI 17, we’ll be creating a new publisher report...
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Google Analytics Starter Guide

Google Analytics (GA) is an extremely valuable but also complex tool. This guide is designed to help Silverchair clients get started in navigating GA’s different areas, discovering useful metrics and data, and learning where to go in GA to answer your content and user questions. Below,...
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Welcome to the Forum Hub

If you’re reading this post, it means you’ve already found your way to our new Silverchair-client-only space, The Forum Hub—welcome! The recent absence of in-person meetings and the community-building that took place at our annual client meeting, Silverchair Forum, has highlighted the need for virtual...
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Coming Soon: Silverchair Analytics

Last December, we announced the development of Silverchair Analytics, our new cloud-based analytics solution and data visualization tool. Now, we’d like to give you additional insight into this new offering, how you can use it, and when you can expect to get started. First, all Silverchair clients will...
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