NEWS & EVENTS

We’re pleased to announce the first annual report on the Future of Peer Review. This comprehensive report explores trends in reviewer behavior, perceptions, and fatigue, while also imagining how AI and...

As I pack my suitcase for this year’s Fall Forum in Washington, D.C., I’m carefully placing that reusable magnetic wooden name tag from last year’s event right on top. It’s...

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

As we covered in part one of this series, today’s AI-driven security landscape is raising questions about site traffic, paywall protection, and concerns for a future that is still being...

As we’ve previously published (here, here, and here), AI bots are changing the discovery landscape. We have been engaged in ongoing conversations about the technical and strategic implications of these...

We know that the rapidly changing landscape of AI bots and content security concerns is complex to navigate. With different types of bots, and different types of actions, it can...

Silverchair’s Forum @ Home events are a great way for Platform clients to connect, share, and hear from our teams about how we’re approaching priorities for the publishing community. Our...

Thanks to everyone who joined us for our “Ask Me Anything” session with our technology team, focused on content security, traffic flows, and AI bots. Protecting your site’s integrity, performance,...

This summer, we’re beta testing our newly evolved analytics offering with select publishers. The ability to offer analytics that are easy to use and navigate is a critical part of...

We take our obligation to protect your valuable scholarly content very seriously. With the rapid proliferation of AI bot activity across all content on the internet, ensuring site security and...

Our monthly Publisher Working Groups are an important gathering for the Product team. We love the opportunity to facilitate publisher-to-publisher problem-solving on shared challenges, to explore co-development projects, and receive...

Now that my inbox has fully recovered from the Society for Scholarly Publishing Annual Meeting, it’s time to look forward. Since the meeting, I’ve been mulling over my most important...

As you’ve seen from our updates over the last few months, the Silverchair Platform community is expanding! We’re thrilled to welcome Emerald, MIS Quarterly, ACS Publications, CSIRO Publishing, The Royal...

Registration for Silverchair’s Fall events is now open for clients!  2025 events include: Fall Forum (Wednesday, September 24th): The dedicated event for Silverchair Platform clients Platform Strategies (Thursday, September 25th):...

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

We have an expression on the Product Team at Silverchair: always be roadmapping. There’s a lot of value to be found in robust, comprehensive and detailed plans, but we need...

Digital knowledge should be for everyone and with the European Accessibility Act going into effect this year, we’ve updated the Silverchair Platform and tools with new accessibility features that help...

As the European Accessibility Act (EAA) approaches its June 2025 implementation date, Silverchair has developed a comprehensive strategy to support publishers in meeting accessibility requirements. Our Product team presented this...

AI bot activity is on the rise across all content on the internet, and scholarly content is no exception. Many have expressed concerns over protecting their content and ensuring their...

Silverchair’s SEO Consultant, Katherine Waier Ong owner of WO Strategies, recently shared some updates and news from the world of Search Engine Optimization. AI Overviews (AIOs) are reshaping search engine...

Last November, when the ScholarOne and Silverchair teams merged, it meant that we benefited from many new colleagues joining our existing Customer Success (CSx) team, with a wealth of industry...

We know that Publisher Working Groups (PWGs) are a valued way for publishers to connect with each other, share insights, and influence Silverchair’s roadmap. That’s why we’re evolving the format...

Now that COUNTER 5.1 reports are live, we thought it would be helpful to walk you through some of the changes we’ve observed between COUNTER 5.1 and COUNTER 5.0. Since...

At Silverchair, we are committed to continually refining our tools to support publishers in delivering high-quality, accessible content, as well as evolving the platform to meet industry standards and support...

To kick off our virtual event series for Silverchair Platform clients, we held a matchmaking event to find common interests on key platform priorities. Who knows what changes will send...

At the start of 2024, we set out to enhance the way we engage with and deliver for our clients. The vision was clear: embed the client perspective into our...

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

The following is meant to be a helpful guide for you in advance of the European Accessibility Act (EAA).  That being said, all Publishers should consult their own counsel to ensure they’re...

At Silverchair, we’re always focusing on ways to continuously improve our Platform, our tools, and the experience of our clients using our technology on a day-to-day basis. On the Architecture...

Silverchair’s SEO consultant, Katherine Waier Ong owner of WO Strategies, recently shared some updates and news from the world of Search Engine Optimization. We work with Katherine to help bridge...

2025 is here, and with it, we’ve got big plans for the Silverchair Platform. Scholarly publishing technology is getting more efficient, user-friendly, and interoperable every year, and we’re excited to...

Silverchair’s client webinars are a great opportunity to share our product roadmap, to swap insights and ideas on solving shared pain points, and to hear from you about your priorities...

The team at Silverchair shared significant developments on how we collaborate with publishers, emphasizing transparency, efficiency, and strategic partnership. This session at Fall Forum shared key improvements to project delivery,...

As we sail through the digital age, the data we generate has become one of the most valuable assets at our disposal. The scholarly publishing community is no exception, with...

We always love hearing from publishers in our client community about what they’re experimenting with and piloting on the Silverchair Platform. Our clients face industry challenges with ingenuity and adaptability....

In this insightful session, Product Manager Emily Hazzard and VP of Product Sven Molter reviewed 2024’s progress and shared a glimpse into the future of the Silverchair Platform, which includes...

At our 2024 Fall Forum, Silverchair’s exclusive, in-person client event where collaboration, innovation, and forward-thinking discussions are encouraged, Emilie Delquié, Silverchair’s Chief Product & Customer Success Officer, and Will Schweitzer,...

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

At last month’s Fall Forum, we ran a series of workshops on some of the top priorities for platform health today: accessibility, SEO & Google, data protection & privacy, and...

We are excited to announce that Silverchair has signed a definitive agreement to acquire ScholarOne Manuscripts and ScholarOne Conferences from Clarivate today. With this expansion, Silverchair will continue to serve...

As a technology platform provider, we prioritize ensuring the security and integrity of our services. With our migration to CloudFlare, we’ve improved our overall security posture, however, we’ve also encountered...

By June 2025, the European Accessibility Act (EAA) will be implemented, impacting member states and companies interacting with EU citizens by mandating adherence to specific accessibility standards. This act is aimed at...

The following is a guest blog from Silverchair Universe partner Cadmore Media. As a trusted Silverchair Universe partner, Cadmore Media is proud to be a preferred technology provider for audio...

On July 25, we held a Forum @ Home webinar to walk our client community through how our AI strategy is evolving, and what we’re learning from all of you....

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

We hope everyone is getting excited to share ideas and ask questions at our Fall Forum on Tuesday, September 24, in Washington DC. Our working agenda is below, and as...

With Google’s recent rollout of AI Overviews, we’re shining a spotlight on the vital connections between our platform, Google, and Google Scholar, while also exploring what AI Overviews might bring...

As previewed in last month’s State of Silverchair presentation, we are delighted to open the AI Playground to clients. The AI Lab was designed as a space to transparently experiment...

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

Silverchair’s Fall Forum is back in person this year. It will take place on September 24 (the day before Platform Strategies) in Washington, DC. We have officially opened up Client...

This blog was adapted from the State of Silverchair webinar, which kicked off the 2024 Forum @ Home series. You can watch the recording here or register for future events...

In order to ensure a better experience and seamless access to our platforms, we are excited to announce that Silverchair now supports IPv6 – the latest version of the Internet...

At Silverchair, we’re proud of our status as the leading independent platform partner serving the needs of scholarly and professional publishers. We’ve built our reputation on providing flexible technology solutions...

The following is a guest blog post from scite, a partner in the Silverchair Universe program.  At scite we have been working for over five years to bring forward the...

In recent weeks, our Customer Success team has been in touch with clients with an update about our Analytics Rebuild project. Below, we share a recap of that update. As...

AI is transforming our industry; the only question is how. We have spoken with many of you about your AI priorities and transformation goals, and time and again we heard...

AI-Generated Summaries (beta) are being piloted with select Theme clients as part of the Silverchair AI Lab. Learn more about them below, and if you’re interested in being involved, email...

As we usher in 2024, we want to take a moment to reflect on the progress and insights garnered from our 2023 Publisher Working Groups and share our plans for...

In addition to the features and functionality rolled out by our Platform & Product teams, our development teams also delivered many mission-critical customizations for publishers. Below are some highlights. AAOS:...

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, we shared updates from our Product and Platform teams, as well an insights on security and client services....

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, our AI team shared Silverchair’s commitment to incorporating AI across our organization and showcased prototypes developed by the...

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, our Customer Success (CSX) team shared the results of the 2023 Client Satisfaction Survey, noting trends and areas...

As part of our commitment to continually enhance your experience, we’re always looking for ways to make strategic adjustments to the platform that align with our vision for a more...

As the publishing ecosystem changes, what we consider a first-class publication object is no longer limited to journal articles, issues, proceedings, books, and chapters. About Standalone Multimedia Standalone Multimedia (SAMM)...

ChatGPT’s ability to aggregate and generate text-based on a vast array of online content represents a double-edged sword for academic publishers. While it holds the potential to exponentially increase the...

The Platform Development Request (PDR) process has been a significant addition to our software platform since its introduction last October. The PDR process aims to directly involve you, our clients,...

Silverchair’s partnership with Google Scholar is centered around empowering publishers to enhance the discoverability of their content and improve the overall experience for authors and researchers. The Search + Discoverability...

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

In this new blog series, we’ll offer tips, tricks, and instructions to help clients make the most of Silverchair’s analytics offering. Have an idea for a future blog? Email forum@silverchair.com....

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

In a recent Forum event, User Experience: Designing sUXessful Interfaces, Brandon Grimes, Senior Business Analyst, discussed the strides that Silverchair has made regarding accessibility. Silverchair believes that it is imperative...

I started at Silverchair in 2015. At the time, the UX team worked very much in the design firm model where a designer would collaborate with a client on their build or redesign....

In Part 1, we reviewed the basic phases of the project estimate process, from request to delivery, as well as tips on making sure that process goes as smoothly and...

When dealing with SWAGs and estimates, there are many layers of complexity that can make it hard to know where the numbers come from. Below, we aim to unravel and...

Consortia offer a great way for smaller institutions to access materials they might not otherwise be able to afford and for publishers to develop close partnerships with member institutions. However,...

Platform Strategies returns to Washington, DC on September 27th with renewed energy and excitement to tackle the technology challenges facing the scholarly publishing industry. View the preliminary agenda below, hear...

Need to provide your vendors with quick and easy access to the content they need without waiting for a traditional downstream deposit? Tired of manually searching through and parsing content...

Platform Architecture plays a crucial role in ensuring a platform is scalable, flexible, secure, and future-proof. At Silverchair, our architecture team is at the forefront of driving technology innovations and...

As a leading provider of scholarly and professional publishing platforms, Silverchair is constantly innovating and evolving our product to help you meet your users’ needs and amplify your content’s impact....

As the world’s leading independent platform for scholarly and professional publishers, Silverchair is committed to continuous improvement and innovation. In our new biannual State of Silverchair event, we share updates...

One of the goals of the Forum Hub is to facilitate information sharing both from Silverchair to clients as well as between publishers. Following a suggestion at a recent Publisher...

Registration is now open for the 2023 Silverchair Forum @Home events! One of Silverchair’s primary values centers on actively cultivating our client and industry communities, which is why Silverchair’s client...

To best serve you, our clients, their needs must significantly influence our platform development plan. Publisher feedback is essential to our development plan, alongside market trends, emerging research needs, competitor...

How is Silverchair engaging more accessible content, might you ask? Here’s an inside scoop from one of Silverchair’s Senior Business Analysts. By Brandon Grimes  This past summer, we ventured on...

Yesterday, Silverchair released a new white paper, “Data Privacy for Publishers: Getting ahead of the evolving global landscape,” designed to be a simple, accessible guide to help scholarly publishers prepare...

On July 1, 2023, Google Universal Analytics (UA) will stop processing new hits. Google has replaced Universal Analytics with a new product called Google Analytics 4, or GA4 for short....

Those who attended Forum last week got a sneak peek of the new Platform Development Request process, or “PDR” for short. As of today, this functionality has been rolled out...

In PI21, Silverchair made changes to Zipline to improve performance, specifically: Archiving packages older than one year Reasoning: Archiving package metadata older than one year greatly reduces the amount of...

Thanks to you and your fellow publishers, Silverchair’s success has accelerated in recent years. We have grown by nearly 40% since 2019, as our community has expanded to include more...

In Sprint 205, Silverchair released our engagement-based affinity service into the Silverchair Platform Theme to allow Silverchair publishers to leverage user- and content-based metrics for business decisions. Silverchair’s First-Party Affinity...

In June, Silverchair hosted Emilie David (Director, Copyright, Licensing & Special Projects at Science/AAAS) for a discussion on how publishers are taking on GDPR and user privacy policy compliance (watch...

You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more clients have begun using the tool, our teams...

Silverchair has prioritized accessibility for years, having designed, developed, and hosted federal government sites that legally required 508 Compliance, such as Patient Safety Network and National Guideline Clearinghouse. Today, AA...

Spring has sprung in Charlottesville and we’re nearly one full sprint into PI 20. While some roadmap projects were sidelined in the first two months of the year, we’re charging...

As you know, one of Silverchair’s primary values centers on actively cultivating our client and industry communities, which is why we are so delighted to announce the 2022 lineup of...

Launched in 2021, the Forum Hub was designed to serve as just that: a hub for Silverchair clients to access important info and resources, and to hear directly from us....

In 2021, Silverchair conducted two different client surveys. In August, we hired DeltaThink to interview individuals at a representative subset of clients for in-depth discussions to deepen our understanding of...

In Program Increment 18, which ran from late September through mid-December, the Silverchair team closed out the year by delivering several valuable platform enhancements, including: Adding new configurations and features...

2022 is already off to a roaring start here at Silverchair. The first quarter of this year will be dedicated to some projects to enable exciting new builds, as well...

It’s already November, and our latest cohort of Publisher Working Groups have been engaging in insightful and productive discussions in the latter half of the year. Below is a recap...

Each sprint we feature a spotlight on a Silverchairian to help clients get to know more about the people you work with on a day-to-day basis.  Matt Abraham Job Title: Business...

It’s hard to believe fall is here and that we’re all starting to plan for the holiday season. This hasn’t slowed down Team Silverchair, and we delivered some great features...

Earlier this year, we launched Silverchair Analytics, a new analytics solution that leveraged live data streams to give real-time insights to publishers. As with all Silverchair offerings, Silverchair Analytics is continuously improved...

It’s hard to believe it, but we’ve just completed the first sprint of our last PI of 2021. This has been a year with a few pivots in regards to...

Over the past six months, we’ve enjoyed having the opportunity to regularly engage with you on key platform and industry topics through the Silverchair Forum @Home and Platform Strategies Webinar...

Watch the recording from the August 2021 Silverchair Forum event and explore the resources below to help answer your data questions and more. Further reading & resources: Silverchair’s Google Analytics...

Connected to the launch of the Tools Portal is the release of redesigned, updated, and upgraded Silverchair Platform Tool User Guides. The project to refresh our user guides has been...

While it may be the summer doldrums in Virginia right now, Silverchairians are filling these dog days of summer with tireless work to cross items off of our list for...

Google Analytics (GA) is an extremely valuable but also complex tool. This guide is designed to help Silverchair clients get started in navigating GA’s different areas, discovering useful metrics and data,...

If you’re reading this post, it means you’ve already found your way to our new Silverchair-client-only space, The Forum Hub—welcome! The recent absence of in-person meetings and the community-building that...

Last December, we announced the development of Silverchair Analytics, our new cloud-based analytics solution and data visualization tool. Now, we’d like to give you additional insight into this new offering, how...