Pass the Baton: How Customer Success Teams Win When Knowledge Flows
Customer Success is a team sport, and we are running a relay. Every runner matters, but so does the handoff.
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What Got Us Here Won’t Get Us There: What Comes Next for Scholarly Conferences?
If your annual conference looks and feels the same as it did in 2019, you're not holding the line—you're falling behind.
Silverchair Expands AI Playground to ScholarOne Manuscripts
Silverchair has expanded our successful AI Playground to ScholarOne Manuscripts for active experimentation with editors and publishers.
Cactus Communications and Silverchair collaborate to elevate research integrity and streamline editorial workflows
Silverchair has announced a strategic partnership with CACTUS, a leader in AI-powered solutions for the scholarly publishing ecosystem.
Clear Skies and Silverchair Partner to Integrate Papermill Detection and Journal Integrity Metrics into Peer Review Workflows
Clear Skies & Silverchair partnered to add screening to ScholarOne, bringing Papermill Alarm & Oversight tools to editorial workflows.
Register for ScholarOne Summit & Platform Strategies 2025!
Registration for Silverchair’s Fall events is now open for clients! 2025 events include: Fall Forum (Wednesday, September 24th): The dedicated event…
The True Value of In-Person Meetings
As I reflect on a 30 year-long career in publishing, what strikes me is that though. our industry isn’t unique in that the keys to success are the relation…
ScholarOne London User Group Recap
Our first relaunched ScholarOne Manuscripts user group meeting was held earlier this month in London. We had a fun and productive half-day session with 18…
Enhancing Customer Success: A Unified Approach for Silverchair Platform & ScholarOne Clients
Last November, when the ScholarOne and Silverchair teams merged, it meant that we benefited from many new colleagues joining our existing Customer Success…
Silverchair & Hum Announce Alchemist Review & ScholarOne Manuscripts Partnership
Silverchair and Hum announced a strategic partnership that integrates Hum's Alchemist Review with ScholarOne Manuscripts.
The evolution of research integrity solutions in ScholarOne
Scholarly publishing rests on three guiding principles: transparency, ethical research best practices, and rigorous peer review. These three principles are…
“Modernizing” ScholarOne: Strategies for Sustainability
Silverchair's strategic plan for modernizing ScholarOne Manuscripts through iterative improvements while maintaining workflow continuity for scholarly publ…
Silverchair Pilots Research Integrity Solutions in ScholarOne Workflows via Signals Partnership
Silverchair has partnered with Signals to pilot research integrity solutions in the ScholarOne workflows.
Energizing the ScholarOne Publisher Community
Community leads the way at Silverchair, and we're bringing those values to ScholarOne's publisher community.
Silverchair Expands Universe Program to Accelerate Platform Integration & Innovation
Silverchair announced the expansion of its renowned Silverchair Universe partner program and now includes ScholarOne partnerships.
ScholarOne Manuscript’s 2025 Product Vision
Learn more about the strategies and priorities that the ScholarOne teams are focusing on for 2025 product development.
The Best Kind of Culture Shock: Integrating ScholarOne & Silverchair
Silverchair has been intentional in integrating ScholarOne teams into the new expanded org, leading to "the best kind of culture shock."
Enhancing Accessibility: From ScholarOne to the Next Generation
Read about the ongoing efforts to prioritize accessibility in the ScholarOne platform and in future product development.
The “New” Silverchair: Brand Updates & New Logos
Silverchair’s recent acquisition of ScholarOne presented an opportunity to update our branding and introduce new logos.
Integrating for Innovation: Silverchair’s Vision for ScholarOne
Silverchair's CEO shares our vision for ScholarOne and how we can help publishers solve some of their greatest challenges.
Silverchair to Acquire ScholarOne from Clarivate to Expand Investment & Innovation in Critical Publishing Technology
Silverchair has signed a definitive agreement to acquire ScholarOne Manuscripts and ScholarOne Conferences.