The Silverchair Platform offers scholarly and professional publishers the benefits of scale, flexibility, efficiency, and discoverability that come with over 30 years at the forefront of publishing technology. With support for all your content types, Silverchair offers flexible tools, an extensive integration network, and the best service team in the business. Our client community is composed of prestigious publishers seeking not just leading technology, but true partnership.
Publishers need flexibility in their platform to bring together a wide variety of content types in a centralized, seamless experience for readers. We have you covered, from traditional formats like books and journals, to new media, video, and more, all of which can be productized, put into collections, searched, and deposited.
On the Silverchair Platform, there a many ways to diversify revenue from your content. Whether you want to explore content collections and a streamlined eCommerce experience, or you want to create new content types and offerings through our platform tools, we’re ready to explore new challenges together.
The Silverchair Platform has scheduled releases every 3-4 weeks, meaning you don’t have to wait to have new features. With this growth comes close collaboration between Silverchair’s teams and our clients. On average, 60-75% of our releases are client-led, generated from your investment, ideas, and suggestions for growth.
Being on a shared publishing platform relieves publishers of the burdens of compliance, security, accessibility, business continuity, & more. Clients benefit from continuous shared improvements to the platform, our flexible suite of publishing tools, and our ability to experiment and innovate.
The Silverchair AI Lab is an innovative experimentation space where we can bring prototypes to our clients quickly, testing their effectiveness and ensuring they are helping publishers achieve their goals, from improving user experience to protecting the value of content in an evolving knowledge ecosystem. The AI Lab has launched several betas, collaborated with clients on a variety of applications, and delivered several robust AI features and products since its launch.
Since its inception, the Silverchair Platform has prioritized content accessibility, and AA WCAG 2.1 compliance is instilled into our platform’s codebase. We are actively engaged in understanding and developing the Platform to comply with guidance like the European Accessibility Act, which has resulted in 2,000+ development hours on the front-end and back-end of the Platform in 2025 alone to ensure sustainability and accessibility.
Silverchair’s User Experience (UX) team touches virtually every aspect of the product development lifecycle, from user research to launch. Our UX team prioritizes design, usability, and discoverability to deliver value to our clients. Our interfaces have been iteratively designed based on years of research with scholarly and professional users, with enough flexibility built in to reflect your unique brand and distinguish you in the market.
Silverchair provides high-touch development and strategy services to help our publishers launch new digital products, expand existing offerings, and keep pace with evolving standards and practices. We are known throughout the industry for our client collaborations, and have a long history of working together on experimental and innovative technology.
Your high-quality content needs best-in-class security. We run more than 3,000 tests in dev every two hours to ensure our publishers’ sites are protected. Silverchair maintains an ISO 27001:2022 Certified Information Security Management System (ISMS) that governs all use and storage of client data within our internal systems and platform. We also work with our clients to configure abuse monitoring, and as standard practice we provide cookie policy acknowledgment, opt-in alerts and authentication, and one-click unsubscribe.
Flexibility is the name of the game with our comprehensive suite of self-serve publisher tools. With these, publishers are able to build and manage their sites, create new products, load and publish content, and measure the success of all their initiatives. In 2024 alone, more than 3,400 development hours were dedicated to the continuous improvement of these tools.
Migrating to a new platform doesn’t have to be a headache. Silverchair has extensive expertise managing migrations of all sizes. Our proven playbook helps manage everything from software integration to proactive URL redirects, to content migration and enrichment. Our migrations finish on time, and often with budgeted hours to spare.