Clients of all sizes benefit from our enterprise technology and robust suite of self-serve tools. The Silverchair Platform delivers all your modern infrastructure needs, from security to SEO and more, so publishers can focus on the work that drives their missions. Our platform tools empower publishers to manage their sites and subscriptions on their own, in real time, so that they can respond and adapt to the needs of their organizations and their users.
Platform TOOLS
SiteManager includes a sophisticated subscription and account management module that allows publisher staff (and/or designated agents) to control order entry and user account management. The system can be used for real-time subscription/account management, problem solving, and institutional account setup and maintenance.
Zipline is Silverchair’s module for online content loading and workflow management. All article, proceeding, and books content for a publisher, including supplemental material and issue metadata, is loaded to the Silverchair Platform via Zipline, our automated content loading system. Zipline is a self-service automated content publishing system that allows publishers and/or their composition vendors to upload content, preview it, and schedule it for publication.
Silverchair Composer is an optional extension of the omni-format content capabilities of the Silverchair Platform with support for “semi-structured content,” such as blogs, commercial or sponsored content, journalistic features, marketing pieces, news, or white papers. Read more about the tool here.
SiteBuilder allows users to create and launch new publishing sites using a template or by uploading a custom configuration. After creating a site, users can customize homepage layout, widgets, navigation, custom CSS, and more. SiteBuilder also enables users to react to market changes by enabling them to create custom topic-driven collection sites for user access and discoverability.
ProductBuilder allows users to create custom products. This tool enables partners to create bundles of content on the fly, set content to freely accessible, and to customize collections that go hand in hand with your Collection site.
Silverchair’s reporting and analytics offering is not merely a collection of pre-compiled usage reports delivered via the web—it is a multi-layered solution designed for both basic and advanced users. While we provide and recognize the importance of traditional publication reports, our primary strategy is focused on unlocking the Silverchair Platform usage data and surfacing it quantitatively and visually to publishers via a sophisticated analytics platform.
Platform Features
The Silverchair Platform evolves continuously, with new functionality released every three weeks, ensuring it maintains flexibility and speed to adapt to industry and client needs.
- AI-enabled tools & features – Silverchair’s AI Lab delivers functionality that leverages artificial intelligence to solve real-world problem for publishers and their communities
- Omni-format content support – Display journals, books, chapters, proceedings, video, audio, and semi-structured content
- Self-serve site management tools – Manage subscriptions, access, content uploading, production, web page editing, collections, e-commerce, and analytics in real time
- Flexible e-commerce – Support pay-per-view, token packs, subscriptions, and print products with secure payment processing and external platform integration capabilities
- Advanced discoverability & SEO – Comprehensive SEO optimization with direct Google Scholar relationship, regular algorithm monitoring, and migration safeguards to maintain content indexing
- Responsive mobile experience – Fully responsive design optimized for smartphones, tablets, and emerging devices without expensive native programming
- ISO 27001:2022 certified security – Enterprise-grade information security with EU/UK data policy compliance, cookie management, and minimized collection of personally identifiable data
- Personalization capabilities – Custom alerts, saved searches, reading history, article recommendations, and tailored content experiences for individual users
- Comprehensive analytics & reporting – Multi-layered analytics platform with granular usage data, audience segmentation, and standard publication reports
- Institutional access management – Support for IP authentication, Shibboleth, OAuth, OpenAthens, and configurable abuse monitoring with real-time account control
- Dynamic collections & content curation – Create custom landing pages with hand-picked or dynamically pulled content based on metadata, keywords, or subject categories
- Integrated advertising – Third-party ad server integration with targeted delivery, conflict-of-interest controls, and mobile-responsive placement
- Semantic search & taxonomy – Semedica-powered concept vocabulary, automated content tagging, relevancy rankings, and hierarchical topical browsing alongside full-text search
- Automated email alerts – Campaigner integration for customized, event-triggered alerts with robust management and reporting tools
- Extensible architecture – Modular widgets and customization options that separate data, business rules, and display layers for efficient configuration