Silverchair provides high-touch development and strategy services to help our publishers launch new digital products, expand existing offerings, and keep pace with evolving standards and practices.
When our clients need partnership beyond an out-of-the-box platform with core functionality and configuration capabilities, Silverchair steps in to support publisher experimentation and innovation through software development services & customization, and flexible tools that support self-serve sites and products. Beyond project-based interactions, our engagement model includes multi-tiered strategic product meetings and an active publisher community, building the foundation for long-term collaborative partnerships.
Our development services take many forms, and we realize our clients’ visions with the help of multiple teams across the Silverchair organization.
With Silverchair you will work with
highly skilled, specialized teams, including:
Product
Our product teams are highly engaged in the industry so they can design and build successful scholarly and professional publishing products to solve your biggest challenges.
Delivery
With transparent processes and strategic support, our experienced delivery teams center every decision around driving meaningful outcomes for clients.
User Experience
Today’s users demand more from their technology, and our deeply engaged interface designers engage in constant research and feedback cycles to meet evolving needs and behaviors.
Content
Silverchair’s teams have worked with BITS and JATS XML since its inception, and are expertly engaged in the evolution, improvement, and scalability of your content’s metadata.
Customer Success
As your internal client advocate, CSx is responsible for relationship management, support, and escalation, working with a highly available and responsive Support team to address client needs.
Your peer team
By choosing Silverchair, you will join a large and diverse peer group of prestigious independent society publishers, commercial publishers, major university presses, all highly engaged with each other.
What clients say about our services:
