And more often than not, renovation has to happen while people are still relying on the building (or the piece of software).
Scary, overwhelming, and necessary. That’s the challenge we’ve taken on with ScholarOne Gateway. We’re taking a platform that has processed millions of submissions, held peer review together for thousands of journals, and we’re renovating the experience from the ground up without disrupting what makes it work.
We’ve gutted the kitchen and retrofitted the bathroom to make ScholarOne Gateway is the new home for millions of authors. Renovations are never finished, but with the work we’ve done in our latest release, it’s already someplace authors will want to spend their time.
What's been built so far
Gateway launched commercially in December 2025. Our latest release adds the features that make it a serious platform for publishers managing adoption at scale: journal-specific URLs and deep links that route authors directly into the right workflow, a pre-submission requirements page that reduces drop-off, synchronized configuration across legacy and Gateway surfaces, and configurable AI widgets that bring intelligent guidance into the submission flow.These features turn Gateway from a better interface into a better infrastructure, one that publishers can build their author engagement strategy around.
Reducing friction for authors so their entire user experience in ScholarOne can live within the Gateway interface is great, but we’re not resting there. We also released the first dashboard of Editor Gateway (in beta), marking an exciting expansion to more roles in the editorial process. Editors can now see all manuscripts assigned to them across a publisher's entire portfolio, in one unified view, without logging into individual journal sites. It's early access, deliberately so: we're developing it iteratively alongside real users, and early-adopting publishers can activate it now.
The direction is clear: Gateway is becoming the interface for ScholarOne, not just for authors.
Why the architecture matters
ScholarOne has been serving the scholarly publishing community for 25 years. The platforms that have supported millions of submissions and shaped how peer review works don't transform overnight, nor should they, when reliability and uptime are critical to publishers. Gateway offers a critical pathway to a better ScholarOne, with architecture that can evolve at the pace demanded by today’s researchers without disrupting the workflows thousands of journals depend on today.That architecture is what makes what's coming next possible. Our roadmap focuses on a ground-up rebuild of Gateway's submission steps: not a redesign of the current flow, but a new foundation that supports faster iteration, more flexible configuration, and AI-assisted workflows that the current codebase can't accommodate. The second is a rebuilt reviewer search in Gateway, more intelligent and more configurable, designed to help editors find the right reviewers rather than surfacing a list to sort through manually.
The bigger picture
Gateway's expansion is part of a more fundamental shift in what ScholarOne is becoming. The ScholarOne workflows serve many different stakeholders: authors submitting papers, peer reviewers evaluating science, editors keeping everything together and moving forward. The experience of using the ScholarOne platform needs to improve to save time, decrease friction, and make it easier for everyone to publish the science that pushes our world forward. ScholarOne Gateway is where that improvement is most visible now. As we continue to build out modern, intuitive frontends, we’re making sure these changes are durable and sustainable with the accompanying infrastructure upgrades, refactored code, improved testing, and centralized architecture governance.Scholarly publishing has tolerated a lot of friction for a long time, but it doesn’t have to anymore. With these and future improvements to Gateway, 2026 is the year we start to see the impact of a better user experience on authors, reviewers, editors and the work they put so much care and effort into.