Silverchair’s annual client meeting provides an opportunity to take a deep look into our technology, our roadmap, and what we’ve accomplished in the last year. Attendees get an intense exposure over the course of the day to the philosophy and culture of the company. With long term commitments between Silverchair and clients, it is crucial to know who you’re partnering with on a deeper level.
We’re developing the next generation of products, services, and business models. Our annual client meeting offers a chance to learn more about how we think and how we are positioning ourselves and our clients for success.
Here’s what you will take away from attendance:
The Silverchair Forum lays the foundation for a productive long-term partnership, and we look forward to continuing the conversation.
“I would describe the event as ‘conceptually focused’ with specific examples provided throughout: really good. The statistical review and analysis was fantastic.”
“The flow, organization, and communication of ideas and strategy was excellent, and something all scholarly publishers should know about. I could tell you have great team working together, and keeping ahead of the curve.”
“The operational focus was very helpful – it allowed clients to fully understand Silverchair’s organizational structure, philosophy and strategic objectives. Clients were able to identify areas of synergy with publisher’s goals and those of Silverchair.”
9:00am – Opening Keynote
9:15am – Leadership Q&A
Bring questions to engage in conversation with Silverchair’s leadership around the company’s business strategy, perspective on industry shifts, and more.
9:45am – Intro to Silverchair: Organization & People
Meet the people at Silverchair with who you work, hear how they work, and learn how to best work with them to get the most for your organization.
10:30am – Coffee & Refreshment Break
10:50am – The Silverchair Roadmap
This session will present clients not only with what Silverchair has planned, but also with our roadmap philosophy, platform decision making process, where roadmap suggestions originate, and how we approach functionality enhancements in the short-term and building a long-term vision.
11:50am – Scaling the Great Wall: Challenges in Delivering Research Content to China
With growing research markets in Asia, publishers need to broaden their outreach and penetrate key territories, like China, but have been met with a variety of roadblocks. This session will discuss the technological issues surrounding delivering content to China and explore the steps publishers can take to overcome them.
12:15pm – LUNCH
1:15pm – Making the Most of the Silverchair Platform
Are you taking advantage of all that the Silverchair Platform has to offer? Silverchair clients will present a series of case studies featuring examples of how the Silverchair Platform can empower your digital strategy in new and unique ways.
2:15pm – Operationalizing for Open Access
Open Access has been a topic in every recent industry blog, conference, and webinar, but beyond the financial and philosophical discussions surrounding OA are a number of technological considerations. This session will examine the latest on OA in the market, how the Silverchair Platform accommodates and enables current and future developments in OA publishing, and additional ways that Silverchair clients are already using the platform to build out their OA strategy.
3:00pm – Coffee & Refreshment Break
3:30pm – Partnering for Success
The Silverchair Customer Success team will present an update on our offerings, metrics, and practices to support your mission as well as your bottom line.
4:00pm – Software Development at Silverchair
Learn more about how software is developed at Silverchair. What are the high-level processes? How do we balance speed vs. safety? What is the impact of hotfixes and patches on cost and quality?
4:45pm – Technology and Product Q&A
The conversation continues with an open forum for discussion with Silverchair’s technology and product leadership. This dialogue may cover everything from cloud migration and security to competitive differentiation and traffic trends. Bring your questions.
5:25pm – Closing Remarks
6:00pm – Reception at The Kelly Room at the Beekman Hotel
Silverchair has arranged a group rate at the Millennium Hilton New York Downtown. To reserve a room at the negotiated rate of $379/night, please follow this link and make a reservation by August 21st. The hotel, located at 55 Church Street, is a 4-minute walk from the New York Academy of Sciences.