Silverchair’s annual client meeting provides an opportunity to take a deep look into our technology, our roadmap, and what we’ve accomplished in the last year. Attendees get an intense exposure over the course of the day to the philosophy and culture of the company. With long term commitments between Silverchair and clients, it is crucial to know who you’re partnering with on a deeper level.
We’re developing the next generation of products, services, and business models. Our annual client meeting offers a chance to learn more about how we think and how we are positioning ourselves and our clients for success.
Here’s what you will take away from attendance:
The Silverchair Forum lays the foundation for a productive long-term partnership, and we look forward to continuing the conversation.
“I would describe the event as ‘conceptually focused’ with specific examples provided throughout: really good. The statistical review and analysis was fantastic.”
“The flow, organization, and communication of ideas and strategy was excellent, and something all scholarly publishers should know about. I could tell you have great team working together, and keeping ahead of the curve.”
“The operational focus was very helpful – it allowed clients to fully understand Silverchair’s organizational structure, philosophy and strategic objectives. Clients were able to identify areas of synergy with publisher’s goals and those of Silverchair.”
8:15am – Registration Opens
9:00am – Welcome to Silverchair Forum
9:15am – Opening Keynote
Silverchair’s CEO will talk about Silverchair’s growing community, position in the market, and vision.
9:30am – Leadership Q&A
Bring questions to engage in conversation with Silverchair’s leadership around the company’s business strategy, perspective on industry shifts, and more.
10:00am – Intro to Silverchair: Organization & People
Learn about the people and processes at Silverchair. Hear how we operate, what matters, and how we can work best together.
10:20am – Networking and Refreshment Break
10:40am – The Silverchair Roadmap
This session will present clients not only with what Silverchair has planned, but also with our roadmap philosophy, platform decision making process, where roadmap suggestions originate, and how we approach functionality enhancements in the short-term and building a long-term vision.
11:40am – Scaling the Great Wall: Challenges in Delivering Research Content to China
With growing research markets in Asia, publishers need to broaden their outreach and penetrate key territories, like China, but have been met with a variety of roadblocks. This session will discuss the technological issues surrounding delivering content to China and explore the steps publishers can take to overcome them.
12:10pm – Lunch
Lunch will be provided to attendees.
1:15pm – Making the Most of the Silverchair Platform
Are you taking advantage of all that the Silverchair Platform has to offer? How can our suite of tools be used to develop new products and services for your users? Silverchair clients will present a series of case studies featuring examples of how the Silverchair Platform can empower your digital strategy in new and unique ways.
2:15pm – Operationalizing for Open Access
Open access has been the subject of numerous industry blogs, conferences, and webinars, but beyond the financial or philosophical questions are several technological considerations. This session will lay out the technical requirements to support open access, explain ways the Silverchair Platform can enable your open access strategy, and a Silverchair client will discuss their transition to becoming a fully open access publisher.
3:00pm – Networking Break
3:30pm – Partnering for Success
The Silverchair Customer Success team will present the mechanics of the team, vision for moving forward, accomplishments from the year, and ways our clients can get involved to achieve our shared goals.
4:00pm – What Publishers Need to Know About Software Development
Software development is a complex field with a high project failure rate. This presentation surfaces important considerations that publishers should factor into their decision making and management practices concerning software development.
4:45pm – Technology and Product Q&A
The conversation continues with an open forum for discussion with Silverchair’s technology and product leadership. This dialogue may cover everything from cloud migration and security to competitive differentiation and traffic trends. Bring your questions.
5:25pm – Closing Remarks
6:00pm-7:00pm – Reception at The Kelly Room at the Beekman Hotel
*Schedule is subject to change