Medical content providers—commercial publishers, medical societies, and the federal government—select Silverchair to develop high-value, information-critical products for the health care community. Our expert client service teams deliver the project management, user-centered design, content engineering, software development, and business intelligence to propel each engagement from concept to completion.

Product Development: Integrating Content and Platform

Product development provided by Silverchair is a robust process in which the content assets are evaluated and analyzed and the market needs are assessed before developing a strategic plan for deploying the content on Silverchair's web platform, Silverchair Content Manager (SCM). Silverchair's value exceeds just the execution of a specification; we share the strategic goals of our clients.

Keys to executing successful product develop include superior project management and intuitive designs based on usability standards.

Project Management

Superior, professional, systematic project management is a central tenet of Silverchair's mission. The principles to successful project management are our company values:

• Attention to detail must be scrupulous
• Communication, both written and verbal, must be clear, diplomatic, accurate, and to the point
• Meeting deadlines is a quality control value
• Balance must be maintained to meet the needs of the end-user, the purchaser, the content provider, and the developer
• Understanding the content of the project and how it is used is a core competency for the project manager
• State-of-the-art technology is the best servant for high-value content
• Efficiency in process must be achieved to secure financial gain for both Silverchair and its partners

Design and Usability

Silverchair designers know websites have to be usable above all else. Our designs are created to uphold usability standards and are tested thoroughly in the product development process.

Platform Integration

Our technology team works with customers seeking incremental solutions, such as deploying Orbital to support an existing editorial workflow, or using TOTEM to upgrade search on an established web site.

Taxonomy Development and Management

Silverchair's information specialists help customers create domain specific taxonomies, extend and adapt legacy systems, or integrate established vocabularies.

Semantic Tagging and Content Engineering

Our medical indexers manage high-volume orders for semantically tagged XML. Read more

Application Support and Hosting

Silverchair supports our clients and their products from start to finish, offering complete hosting and support of all online information resources including hardware/software management, data backup, performance monitoring troubleshooting, security, and platform maintenance.

Full-Service Print Production

Silverchair offers a full suite of editorial production services including project management, editing, author management, proofreading, art imaging, XML-based composition, and indexing.