Director of Technical Service Management

Does leading a team of dedicated Technical and DevOps Engineers excite you? Do you love to automate infrastructure, leverage public cloud and mature processes?


The Opportunity

We are looking for someone who is confident and experienced as a communicator, a team-leader and capable of using his/her extensive leadership and management experience to coordinate and manage the infrastructure underlying Silverchair’s SaaS offering, with a team of about 5 engineers, for optimal efficiency and effectiveness.

This is an opportunity to play an impactful role within a growing and exciting company. As Director of Technical Service Management you will operate the infrastructure to deliver the prominent web properties on the Silverchair SaaS platform.

What We Do

Silverchair is a product development partner to the Scientific, Technical and Medical scholarly and professional publishing industries.  What that really means is we use and create advanced technologies to connect doctors, scientists, and researchers to the information they need to keep up with cutting edge research, diagnose complex conditions, or survey the literature within thousands of topic areas. Silverchair facilitates this activity by developing incredibly dynamic online tools and applications.

How We Do It

Over the last 21 years, we have learned a lot – from both failures and successes. We maintain a progressive mindset and aim to create the knowledge products of the future – and we expect the same mindset from our carefully selected team of professionals – be progressive, be excellent, and learn constantly.

What You Will Be Doing

What You Need to Bring


To submit an application, please send a resume and cover letter to